GIC CWM Lead

We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate

us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com

General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.

With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in

We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.

KEY ACCOUNTABILITIES

1. Local People Leadership – India CWM Team

• Serve as the local people leader for India-based CWM team members, fostering a high-performance, inclusive, and collaborative environment.
• Provide day-to-day coaching, feedback, and performance input in alignment with global CWM leadership and HR processes.
• Partner with the GIC Talent Services Lead, CWM Manager & leads and HR on staffing coordination, workload monitoring, hiring logistics, onboarding logistics, and development needs for the India CWM team.
• Act as a local escalation point for India team members on people and team-related topics, escalating complex issues to CWM Leads, HR, or Employee Relations as needed.

2. Light Industrial Portfolio Support – India and Future In-Region Locations

• Act as the primary LI CWM consultant for a defined portfolio of plants in India and future in-region LI locations, applying global LI strategy and standards locally.
• Consult with plant HR and business leaders on LI contingent talent needs, connecting them to global standards and recommending options consistent with the direction set by the CWM Manager and CWM Lead – Light Industrial.
• Partner with Procurement, HR, Finance, and vendors to support LI-related operational execution, escalating strategic vendor decisions to the CWM Manager, CWM Lead – Light Industrial, and Procurement as appropriate.
• Serve as the first point of contact for LI CWM operational issues such as chronic fill challenges, compliance concerns, or safety-related topics, escalating structural or high-risk issues to the CWM Lead – Light Industrial.

3. India Compliance, Process Setup & Stakeholder Navigation

• Implement CWM standards, workflows, and guardrails defined by US CWM Leads, ensuring consistent execution by the India CWM team across supported plants and worker types.
• Monitor workload and help coordinate local execution across the India team based on priorities set by US CWM leaders.
• Ensure core operational activities, including requisition support, onboarding and offboarding, compliance checks, and time or invoice issue resolution, are completed accurately, on time, and in line with global and local policies.
• Support execution of India-specific CWM processes and local compliance requirements, including labor-law-related process needs, documentation, vendor guidance, audit support, and related operational controls, escalating higher-risk or interpretive issues to the appropriate partners.
• Maintain and update local process documentation, including guides, checklists, and templates, for India CWM operations in alignment with global standards.
• Use available reports and dashboards to identify trends in India CWM operations and summarize insights and recommendations for US CWM Leads.
• Provide local market context and help identify relevant stakeholders in India, while connecting plant HR and business leaders to the appropriate US CWM Lead for strategic, non-standard, or portfolio-level decisions

4. CWM Optimization Projects & Continuous Improvement

• Proactively identify, evaluate, and execute automation and AI deployment opportunities in process to derive efficiencies
• Execute selected CWM optimization projects and standardization initiatives in alignment with strategy and work direction from the CWM Manager.
• Provide India-specific operational input for agreed process, reporting, system, or capability enhancements that support broader CWM effectiveness, consistency, and scalability.

MINIMUM QUALIFICATIONS

PREFERRED QUALIFICATIONS