Posted 13 June, 2026
Business Analyst (IC)-Business Analysis-Business Analyst
ExlService Holdings, Inc.
India
Full Time
Reference: 218_686800_3664
The role involves planning and designing business processes, assisting in formulating recommendations to improve and support business activities, working on system designs and business architecture, supporting development and quality assurance efforts, supervising the documentation of clients business requirements and processes, and designing, building, and maintaining a stable and efficient infrastructure. Collaboration with development and system SMEs is also essential.
EXL (Nasdaq: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit www.exlservice.com.
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.
- Lead and support the design, configuration, and optimization of audit workflows to enable efficient, scalable, and rule-driven processes.
- Collaborate with product owners and business stakeholders to translate audit scenarios into configurable workflow rules, optimizing end-to-end audit workflows.
- Manage and maintain custom letter templates, ensuring alignment with regulatory requirements, business needs, and system capabilities.
- Support the development and execution of product roadmaps for payment integrity solutions, ensuring alignment with business needs.
- Assist in analyzing claims, provider, and payer data to identify key trends, risks, and opportunities for solution enhancements.
- Collaborate with cross-functional teams (business, engineering, and data science) to develop scalable and repeatable solutions.
- Engage with stakeholders and product owners to gather feedback, refine product requirements, and ensure smooth execution.
- Assist in automation and process improvements to enhance prepay, post-pay, and point-of-service auditing
- Lead and support the design, configuration, and optimization of audit workflows to enable efficient, scalable, and rule-driven processes.
- Collaborate with product owners and business stakeholders to translate audit scenarios into configurable workflow rules, optimizing end-to-end audit workflows.
- Manage and maintain custom letter templates, ensuring alignment with regulatory requirements, business needs, and system capabilities.
- Support the development and execution of product roadmaps for payment integrity solutions, ensuring alignment with business needs.
- Assist in analyzing claims, provider, and payer data to identify key trends, risks, and opportunities for solution enhancements.
- Collaborate with cross-functional teams (business, engineering, and data science) to develop scalable and repeatable solutions.
- Engage with stakeholders and product owners to gather feedback, refine product requirements, and ensure smooth execution.
- Assist in automation and process improvements to enhance prepay, post-pay, and point-of-service auditing solutions.
- Monitor and report key insights, milestones, and value propositions to leadership and stakeholders.
