Director of Revenue Management

IHCL and its subsidiaries bring together a group of brands and businesses that offer a fusion of warm hospitality and world-class service. These include Taj – the iconic brand for the most discerning travellers, and ranked as ‘World’s Strongest Hotel Brand’ and ‘India’s Strongest Brand’ across sectors as per Brand Finance Hotels 50 and India 100 reports 2024 respectively; SeleQtions, a named collection of handpicked, storied hotels; Vivanta, a chain of contemporary upscale hotels that celebrate joie de vivre; Ginger, a brand that is revolutionizing the lean-luxe segment, and amã Stays & Trails, a charming portfolio of private bungalows and villas set in picturesque locales. Along with our varied and latest offerings like Gateway, The Claridges Collection, Tree of Life, The Clarks Hotels and Resorts and TajSATs, IHCL has evolved from a Branded House to a House of Brands, offering a diverse portfolio across luxury, upscale, lean luxe, and homestay segments.

About the Role

We are seeking a Director of Revenue Management to be part of the Centre of Excellence (COE) for the IHCL–McKinsey Revenue Management Project (Project Aarohan). This leadership role will drive strategic revenue optimization initiatives, leveraging advanced analytics and building a best-in-class Revenue Management playbook covering pricing, forecasting, and inventory management.

Reporting to: Associate Vice President – Revenue Management

Key Responsibilities

Revenue Strategy Execution

• Drive and support implementation of revenue management strategies across pricing, demand forecasting, and inventory optimization

Data Analysis & Insights

• Work with large datasets to generate actionable insights
• Monitor key performance metrics and enable data-driven decision-making

Market & Competitive Analysis

• Analyze market trends, customer behavior, and competitive positioning
• Translate insights into effective revenue strategies

Stakeholder Collaboration

• Partner with commercial, operations, and technology teams to execute revenue initiatives
• Influence cross-functional alignment at a leadership level

Process Standardization

• Contribute to developing and institutionalizing a Revenue Management playbook with best practices

Technology & Tools

• Leverage RMS, PMS, CRS, BI tools, and forecasting models to enhance efficiency and accuracy

Performance Tracking

• Track, measure, and report the impact of revenue initiatives
• Continuously refine strategies for improved outcomes

Qualifications & Experience

• Bachelor’s degree in Hospitality, Business, Economics, Statistics, or a related discipline
• Preferred: Master’s degree in a relevant field
• Minimum 10 years of experience in Revenue Management

Functional Expertise

• Strong analytical and data interpretation skills
• Expertise in revenue management systems (PMS, CRS, RMS such as G3, etc.)
• Ability to translate complex data into strategic recommendations
• Strong communication and stakeholder management skills
• Deep understanding of hospitality revenue management and market dynamics

Behavioral Capabilities

• Strategic orientation and entrepreneurial agility
• Growth mindset and results orientation
• Process excellence and change leadership
• Collaborative engagement and stakeholder influence
• Strong personal effectiveness and leadership presence