TA Customer Success & AI Operations Partner

Description and Requirements

Role Type : 12 Month Contract

Role Summary

We are looking for someone who can support Talent Acquisition operations while also contributing to AI, automation, and process improvement initiatives across APAC hiring teams.

This role goes beyond traditional interview coordination. Along with managing scheduling and candidate communication, the role will work closely with TA Operations on improving workflows, exploring AI-enabled solutions, and driving operational efficiency.

Ideal for someone with a mix of:

• coordination + operations mindset
• interest in AI / automation
• curiosity around HR technology
• problem-solving attitude

Key Responsibilities

• Manage interview scheduling across APAC markets and time zones
• Partner with Recruiters, Hiring Managers, and candidates for smooth interview coordination
• Deliver strong candidate experience through timely communication
• Support adoption of tools like MS Bookings, Copilot, AI workflows, and automation solutions
• Identify opportunities to simplify manual processes and improve operational efficiency
• Support TA Operations projects related to AI, reporting, workflow improvement, and process standardization
• Maintain scheduling accuracy and operational SLAs

Skills & Experience

Must Have

• Strong coordination and communication skills
• High attention to detail
• Comfortable working with calendars, virtual meeting tools, and operational processes
• Interest in AI, automation, HR technology, or process improvement
• Ability to manage multiple stakeholders and activities simultaneously

Preferred

• Exposure to HR Operations, TA Operations, HR Technology, or Transformation projects
• Familiarity with MS Bookings, Power Automate, Copilot, or similar tools
• Tech / Engineering / Analytics educational background is a plus

Why Join

• Exposure to AI-enabled Talent Acquisition practices
• Opportunity to work on HR transformation initiatives
• Regional APAC role with cross-market exposure
• Chance to build and experiment with operational improvements and automation ideas
Additional Locations : * India * India NOTICE FOR PUBLIC At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative.Please beware of fraudulent recruiters posing as Lenovo representatives. They may request cash deposits or personal information. Always apply through official Lenovo channels and never share sensitive information. Lenovo does not solicit money or sensitive information from applicants and will not request payments for training or equipment.Kindly verify job offers through the official or contact Stay informed and cautious to protect yourself from recruitment fraud. Report any suspicious activity to local authorities.