KYC- Manager

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Position Details:

This individual in capacity of Individual Contributor role in production and will be responsible for conducting and having hands on experience in Periodic KYC reviews/Remediation OR New business Onboarding, Ad-hoc review for all MUFG Bank and MUFG Securities booking to EMEA region, these are primary Financial Institution, Banks, Corporates, and Individual customers (existing & new business relationships). The role will require to perform customer Due Diligence based on the required regulatory standards, including, Screening (Bribery, Corruption, Adverse Media & Sanctions), Regulatory classification and other suitability assessments like risk and enhance due diligence based on scenario.

The individual will work under MESI, India Bangalore leadership to ensure effective and time bound due diligence is completed on cases within required SLA.

Roles and Responsibilities:

Individual will be responsible to conduct Know Your Customer (“KYC”) Operations services including Customer Due Diligence (“CDD”) for New to Bank or Existing Clients based on standard operating procedures (“SOP”), Operating manuals (“OM”) as defined by the local, regional, and global FC Teams.

These responsibilities include, but are not limited to providing support in conducting, the items listed below as per SOPs and may be amended from time to time:

• Managing Stakeholders by liaising directly with Clients, Sales, Relationship Manager, onshore teams and Local Account Officer within Client management and KYC teams and assist where appropriate
• Act as 1st Level of Escalation and in monitoring Group inboxes to provide timely resolution of issues, and in working closely with local and regional management
• Act as a Subject Matter Expert within the EMEA Client Management Services in relation to all AML On-Boarding aspects, assisting on ad-hoc queries where required. In addition, the individual will be required to represent the team and potentially the division/bank to key stakeholders or in various RM desk calls on these matters.
• May manage a team of around 4-5 staff in capacity of People Manager per business requirement
• Hands on working knowledge on Customer Due Diligence (“CDD”) and Enhanced Due Diligence (“EDD”) profile production for Head Office and other Global branches / affiliates/Corporates/Financial institution/Funds/Bank/individuals.
• Checking Client information through publicly / internally available sources which ae sourced by analyst.
• Prepare & check the KYC questionnaire, emails or calls with Client for outreach process
• Checking screening performed by analyst in accordance with Bank policy and escalate true hits to Adverse Findings
• Complete & review CDD and EDD profiles to a pre-determined review schedule in a timely manner
• Assist the business where changes occur to existing customer profiles, by taking appropriate actions (i.e., Event Driven Reviews, administrative triggers, escalations)
• Complete relevant Identification, Verification and Bribery/Corruption checks for prospective transactions for existing or new to bank Clients to identify potential reputational, business, PEP (Politically Exposed person) , adverse media hits and Sanction risks etc.
• Pursue Lean-On-Boarding; actively seek out opportunities to improve the on-boarding process; including the strengthening and implementation of controls and improving efficiency.
• Individual to ensure all related team procedures, processes and related material are kept up to date
• As a senior within the team, the individual will be responsible for 2nd check and in some instances approval of various items within the team (classification forms, PEP Mems, Exceptional handling escalations)
• They may be required to conduct internal Quality Control reviews on KYC cases completed as and when required.
• Initial point of escalation for queries; reviewing issues, resolving where possible and escalating if required.
• Training and Development of more junior members of the team
• Regular collaboration with the various Stakeholder such as RMs/Clients/Compliance/Front Office/Desk etc.
• Keep abreast of developments in current trends and progress on money laundering, bribery and corruption and it prevention.

Job Requirements:

SKILLS AND EXPERIENCE:

Functional / Technical Competencies:

• Strong KYC end to end knowledge for Low, Medium and High risk clients (E)
• STRONG Communication skills both WRITTEN and VERBAL to interact with Stakeholder - Clients/RMs/Sales and other stakeholders (E)
• Attention to detail is essential (E)
• Technical knowledge of various client types & their structure (E)
• Awareness of UK & European Anti-Money Laundering regulations (E)
• Ability to effectively utilize Microsoft Office (particularly word & excel) (E)
• Ability to independently drive projects and remediation related adhoc work (E)

Work Experience:

• Person should have a bachelor’s degree in any stream (E), any certification/diploma in AML/KYC domain would be an added advantage.
• 8 years plus of experience in AML Compliance & KYC preferably within the financial services industry with team handling experience. (D)
• Experience reviewing comprehensive documents like complex ownership structures and Wolfsberg Questionnaires, various organizational documents like MOA/AOA COI etc. (E)
• Strong working knowledge of AML/Sanctions laws and regulations relative to money laundering and terrorist financing and the ability to apply this knowledge in assessing transaction activity and customer profiles. (E)
• Must be able to multi-task, adapt well to changing priorities, and effectively prioritize workflow to meet critical deadlines. (E)
• The ability to operate with urgency and prioritize work accordingly
• Strong decision-making skills, the ability to demonstrate sound judgement
• A structured and logical approach to work
• Strong problem-solving skills
• Ability to work in a fast-paced, demanding environment and must work well under pressure. (E)
• The ability and willingness to work both independently and in a team, environment is required. (E)
• Experience maintaining effective relationships with internal stakeholders and business partners. (E)
• Effective Internet and research skills and usage of third-party tools. (E)
• Knowledge in Microsoft Excel/word. (D)
• Degree and AML related certifications preferred or equivalent work experience. (E)
• A confident approach, with the ability to provide clear direction to more junior members of the team
• A strategic approach, with the ability to lead and motivate more junior members of the team

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.