Medorah Meditek Pvt. Ltd. - Training Manager

Job Title: Training Manager – Medical Devices

Experience : 8+ years in Training/L&D within Medical Devices or Healthcare

Location: Gurgaon

Working days: Gurgaon, (6 days- 2nd Saturdays off)

Company Profile:
Medorah Meditek Pvt. Ltd., established in 2016 in Gurgaon, develops and manufactures devices to treat an array of medical conditions including diseases pertaining to digestive and pulmonary systems. Common gastrointestinal (GI) disease states include esophageal disorders, GI strictures and bleeding, biliary disease and conditions, as well as esophageal, biliary, pancreatic and colon cancer.
At Medorah Meditek, we work collaboratively to solve the toughest challenges in healthcare. We go above and beyond our mission of improving lives by investing in the future and the well-being of all our employees. The collaborative culture at Medorah Meditek is driven by a passion for innovation and a mission to improve lives by making healthcare accessible and affordable by all. With determination, imagination and a deep passion for human life, we have become the pioneers in the field of development and manufacturing of Self-Expandable Metallic Stents (SEMS) in India. Our product portfolio includes catheters, wire guides, plastic stents, haemostatic devices, band ligators, forceps and other minimally invasive devices.
Medorah Meditek is a place where you can find a career with a purpose – improving people's lives. When you become a part of Medorah's family, you will see that reflected in everything that you do. If you are ready to make a difference in the community, there's no better place to make it happen.

Role Overview:

The Training Manager will be responsible for designing, executing, and continuously improving a comprehensive, year aound training strategy for the company.
This role will ensure that sales teams, clinical specialists, and internal stakeholders are equipped with the required product knowledge, clinical expertise, and selling capabilities to drive business growth and maintain high standards of compliance in the medical device industry.

Qualifications & Experience:

%CF; MBA / PGDM in HR, Marketing, or Healthcare Management (preferred)

%CF; Bachelor's degree in Life Sciences, Biomedical Engineering, or related field

%CF; 8–10 years of experience in training/L&D within medical devices or healthcare

%CF; Proven experience in sales training and product training

Preferred Experience:

%CF; Experience in surgical / interventional medical devices

%CF; Exposure to OT-based training and clinician interactions

%CF; Familiarity with LMS platforms and digital learning tools

Key Responsibilities:

1. Annual Training Strategy & Planning

%CF; Develop and implement a structured annual training calendar aligned with business goals and product roadmap

%CF; Conduct Training Needs Analysis (TNA) across sales, marketing, and clinical teams

%CF; Define competency frameworks for different roles (Sales, Clinical, Product, Support)

%CF; Align training strategy with product launches, market expansion, and organizational priorities

2. Training Program Design & Development

%CF; Design modular training programs covering:

%CB; Product knowledge (features, benefits, clinical applications)

%CB; Therapy area and disease understanding

%CB; Sales skills (consultative selling, objection handling, negotiation)

%CB; Compliance and regulatory training

%CF; Develop training content and materials (presentations, manuals, e-learning modules, videos, simulations)

%CF; Incorporate adult learning principles and blended learning approaches (classroom, digital, on-field)

3. Product & Clinical Training

%CF; Deliver in-depth product and procedural training to sales and clinical teams

%CF; Collaborate with marketing and KOLs to ensure clinical accuracy and relevance

%CF; Support new product launches with structured certification programs

%CF; Ensure teams are confident in OT (Operation Theatre) / procedure room environments

4. Sales Training & Capability Building

%CF; Build and implement sales capability frameworks

%CF; Conduct training on:

%CB; Territory management

%CB; Customer segmentation and targeting

%CB; Value-based selling in healthcare

%CF; Drive on-field coaching programs in collaboration with regional managers

%CF; Strengthen first-line manager coaching effectiveness

5. Training Execution & Delivery

%CF; Lead induction and onboarding programs for new hires

%CF; Execute quarterly and monthly training interventions as per plan

%CF; Facilitate classroom sessions, workshops, webinars, and hands-on training

%CF; Manage training logistics and coordination across regions

6. Assessment, Certification & Effectiveness

%CF; Design and implement assessment tools (quizzes, certifications, skill evaluations)

%CF; Track training effectiveness using KPIs such as knowledge retention, field performance, and sales impact

%CF; Use frameworks like Kirkpatrick Model (Levels 1–4) to measure training ROI

%CF; Ensure mandatory certifications for product and compliance training

7. Digital Learning & Innovation

%CF; Implement and manage Learning Management Systems (LMS)

%CF; Drive adoption of digital learning platforms, microlearning, and mobile-based training

%CF; Introduce innovative training methods such as simulation-based learning, virtual demos, and gamification

8. Stakeholder Collaboration

%CF; Partner with Marketing, Sales Leadership, HR, and Regulatory teams

%CF; Work with Key Opinion Leaders (KOLs) for advanced clinical training

%CF; Align training initiatives with business strategy and market needs

9. Compliance & Quality Training

%CF; Ensure adherence to industry regulations and ethical practices

%CF; Conduct regular training on compliance, quality standards, and SOPs

%CF; Maintain proper documentation and audit readiness

10. Budgeting & Reporting

%CF; Manage annual training budget and optimize cost efficiency

%CF; Track and report training metrics, coverage, and outcomes

%CF; Present quarterly training dashboards to leadership

Key Skills & Competencies:

%CF; Strong understanding of medical device industry and clinical environment

%CF; Expertise in instructional design and adult learning methodologies

%CF; Excellent presentation, facilitation, and coaching skills

%CF; Ability to translate technical/clinical information into practical training modules

%CF; Data-driven mindset with focus on measuring training impact

%CF; Strong stakeholder management and cross-functional collaboration

Success Metrics (KPIs):

%CF; Training coverage vs plan (annual completion %)

%CF; Improvement in sales productivity and conversion rates

%CF; Certification scores and knowledge retention levels

%CF; Time-to-productivity for new hires

%CF; Feedback scores from trainees and stakeholders

%CF; ROI on training initiatives