Manager - Credit Control

Key Responsibilities:

Credit Management and Policy Development:

• Implement company-wide credit control policies and procedures.
• Set credit limits and terms for new and existing customers in alignment with company objectives.

Collections and Risk Management:

• Ensure timely collection of outstanding receivables to maintain positive cash flow.
• Monitor accounts receivable to identify overdue accounts and implement necessary recovery actions.

Stakeholder and Team Management:

• Collaborate with sales, finance, and operations teams to align credit practices with business goals.
• Lead, mentor, and manage the credit control regional team to achieve performance targets.
• Build strong relationships with clients to negotiate payment terms and resolve disputes effectively.

Compliance and Reporting:

• Ensure adherence to local regulatory requirements and company policies.
• Provide regular reports and forecasts on accounts receivable, credit risk, and collections performance to senior management.
• Stay updated on changes in financial and legal regulations affecting credit control in India.

Key Skills and Qualifications:

Educational Qualifications:

• Bachelor’s degree in finance, Accounting, Business Administration, or related fields.
• Professional qualifications such as MBA in Finance are preferred.

Experience:

• 5+ years of experience in credit control, accounts receivable, or financial management, with at least 1-2 years in a leadership role.
• Industry-specific experience (e.g., manufacturing, services, FMCG) may be advantageous.

Technical and Soft Skills:

• Strong knowledge of credit analysis, financial management, and risk assessment.
• Regulatory requirements like GST compliance etc.
• Excellent communication, negotiation, and interpersonal skills.
• Analytical mindset with the ability to make data-driven decisions.

KPIs for Success:

• Reduce bad debt exposure through effective risk assessment and mitigation strategies.
• Ensure Timely Submission of invoices to the Customers
• Having 90 days overdue <1%
• Reduce DSO to 17 days