Customer Service Associate

Kids find the experience fun and engaging, as reflected in our exceptional ratings: teachers are rated 4.9/5, curriculum 4.8/5, and an NPS of 86. Founded in the US and backed by top investors like Y Combinator, Rebright Partners, and angel investors, Codingal has reached 500,000 students worldwide. Parents trust Codingal for high-quality coding education that starts kids on a journey to unlock their full creative potential.

We are looking for a Customer Service Associate to join the passionate Codingal team. Key responsibilities: Provide an exceptional experience to the customers. Provide technical support to Parents and Teachers.

Provide chat, Email, and call support to our customers. Handle escalation tickets. Schedule, reschedule, and manage student classes.

Be a relationship expert and ensure customer retention and satisfaction. Required skills: Computer/IT background (Not mandatory) Fluent in English communication skills Available to work from the Office. Perks: Free Lunch & Dinner Exposure to a fast-paced Ed-Tech startup.

Health Insurance Education: Bachelor’s degree Salary: CTC of INR 3.5 L to 4.5L (Plus incentives). Position Title : Customer Service Associate Location : HSR Layout, Bangalore, India * Please note that this is an in-person role, with no remote option available. You get to work with a young & smart team, including directly with the founders, who are on a mission to inspire school kids to fall in love with coding.

Join us on the journey to provide coding education to every K-12 student and prepare them for the future.  Apply now!