Transformation Lead - Technology Strategy & Operations

Job Description

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: .

About Chubb India

At Chubb India, we are on an exciting digital transformation journey, driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb, where we believe in fostering an environment where everyone can thrive, innovate, and grow.

With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.

We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.

Position Details

• Job Title : Transformation Lead – Technology Strategy & Operations
• Location : Bangalore
• Employment Type : Full-time

Role Overview

Key Responsibilities

• Develop and articulate enterprise-wide technology strategy, as a senior member of the Technology Strategy and Operations Office, aligned with business objectives, competitive positioning, and market trends across all technology domains
• Programs manage comprehensive technology transformation initiatives spanning infrastructure, applications, data, and digital capabilities to drive business value, operational excellence, and high-impact outcomes with direct senior leadership visibility
• Partner with C-suite executives and business leaders to identify technology-enabled business opportunities and translate business strategy into actionable technology roadmaps
• Conduct technology portfolio assessments, capability gap analyses, and total cost of ownership evaluations to optimize technology investments and resource allocation
• Drive digital transformation and innovation initiatives including cloud, AI adoption, automation, and emerging technology evaluation and implementation
• Define and execute technology modernization strategies for legacy systems, application rationalization, and architectural evolution toward modern platforms
• Program manage large-scale, high-stakes transformation programs with complex dependencies across multiple business units, geographies, and technology domains, ensuring delivery excellence, executive accountability, and measurable business impact
• Establish transformation governance, define success metrics and KPIs, and create executive reporting frameworks including steering committee cadences that demonstrate business impact and ROI to senior leadership
• Create compelling executive presentations, business cases, and strategic narratives that articulate technology vision and secure leadership buy-in for strategic initiatives
• Present technology strategy, investment recommendations, and transformation progress to executive leadership teams, and key stakeholders
• Drive organizational change management and technology adoption across the enterprise, fostering a culture of innovation and continuous improvement
• Manage strategic vendor relationships, technology partnerships, and ecosystem collaborations including vendor strategy, rationalization, commercial negotiations, and cost optimization that enable business capabilities and accelerate transformation
• Drive technology cost management and optimization initiatives including run-rate reduction, investment trade-off analysis, and business case development to ensure transformation programs deliver measurable financial returns

Qualifications

• Bachelor’s degree in Engineering, Computer Science, Business, or a related field; Master’s degree or MBA strongly preferred
• 15-20 years of progressive experience in technology strategy, digital transformation, or enterprise architecture with demonstrated success program managing enterprise-wide transformation initiatives with high impact and senior leadership visibility
• Proven track record of developing and executing technology strategies that drive measurable business outcomes, cost optimization, and competitive advantage
• Deep understanding of enterprise technology landscape including cloud platforms, modern application architectures, data and analytics, cybersecurity, and emerging technologies
• Experience with digital transformation initiatives including cloud migration, AI/ML implementation, automation, API strategies, and platform modernization
• Strong business acumen with ability to understand industry dynamics, competitive landscape, and translate business needs into technology solutions
• Exceptional strategic thinking with ability to see across organizational boundaries and connect technology investments to business value and financial outcomes
• Outstanding executive presence and communication skills with proven ability to influence C-suite executives, board members, and senior business leaders
• Expert-level presentation and storytelling skills with ability to create compelling executive-quality materials that drive strategic decisions and secure funding
• Strong program and change management capabilities with experience leading complex, multi-year transformation programs across diverse stakeholder groups
• Experience with top-tier strategy consulting firms (McKinsey, BCG, Bain, Big4), leading technology companies, or CTO/strategy offices in Fortune 500 organizations preferred
• Experience in financial services, insurance, healthcare, or other highly regulated industries a plus; global transformation experience highly valued

Why Chubb?

Join Chubb to be part of a leading global insurance company!

Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results.

• Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence
• A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years , and
• Laser focus on excellence : At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results
• Start-Up Culture : Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter
• Growth and success : As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment

Employee Benefits

• Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment.

Join Us

• With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India’s journey.