Customer Care Executive-Reputed ITES Industry-Hyderabad, Telangana, India-4LPA-Harshala

JOB DETAILS

1) Contact businesses or private individuals by phone
2) Deliver prepared sales scripts to persuade potential customers to purchase a product or service
3) Describe products and services
4) Respond to questions
5) Identify and overcome objections
6) Take the customer through the sales process
7) Obtain customer information
8) Obtain possible customer leads
9) Maintain customer/potential customer data bases
10) Follow up on initial contacts
11) Complete records of telephonic interactions, orders and accounts
12) Communication skills
13) Problem solving
FUNCTIONAL AREA
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