Customer Relationship Manager (CRM)

Job description

What you will work on:
%CF; Proven experience as telesales representative in a BFSI sector who should have an experience in an
outbound & Inbound Sales process With proven track record of successfully meeting sales targets.
%CF; Outstanding negotiation skills with the ability to resolve issues and address complaints.
%CF; Call handling as per defined standards
%CF; Go the “extra mile” to meet sales quota and facilitate future sales.
%CF; Understanding the customer needs & building positive relationships with customers.
%CF; Identify prospective customers and execute the disbursement within the credit parameters and process of
the organization
%CF; Converting leads from Platforms into Loans by helping Credit team to receive all the required documents
and applications
The ideal candidate:
%CF; Prior experience in sales of financial products is preferred
%CF; Excellent interpersonal communication skills.
Qualification and Experience:
%CF; Educational Qualification: Graduates / MBA in Finance.
%CF; Proficiency in languages – English, Hindi