Salesforce Lead - Web and Mobile

About the client: It is one of the leading companies in India, which manufactures a wide range of fertilizers, and is a part of a big conglomerate group in South India.

Role: Salesforce developer - Mobile

Experience: 10-13 years

Location: Chennai

Responsibilities:

• Salesforce-based APEX Coding, LWC Components, deployment, and support
• Troubleshooting of technical/functional issues faced by users and Business Admins on Salesforce
• Integration with SAP and 3rd party Apps
• Escalating IT issues to relevant stakeholders for problem resolution in a timely manner
• Co-ordination with BU Admins and Business Team
• Co-ordination with service provider
• Periodical review & reporting on responsibilities & KPIs

Experience:

• Minimum of 10 years of experience in Salesforce CRM platform development.
• Expert-level knowledge in Sales Cloud, Marketing Cloud, Service Cloud, and Analytics Cloud.
• Experience in Salesforce implementation/Support on Salesforce as a platform.
• Knowledge of Apex coding
• Expert level in out of box configuration, salesforce architecture
• Expert knowledge in Web & Mobile App Development
• Depth knowledge in Report generation
• Depth knowledge of LW components
• Depth knowledge in Salesforce RDBMS
• Knowledge in integration with SAP
• Knowledge in integration with 3rd party API
• Knowledge in Agri Industry or related industry would be an added advantage.
• Expert Knowledge in Heroku

Qualifications:

• BCA /MCA / MBA-IT / BE
• Technical Certifications in MS Office
• Salesforce Certification
• o Salesforce Certified Platform Developer II
• o Salesforce Certified Platform Developer I
• o Salesforce Certified Administrator (SCA)
• o Salesforce Certified Sales Cloud Consultant

Skill Set/Competency:

• Presentation Skills
• Document preparation skills
• Problem-Solving
• Time Management
• Planning & Organizing
• Key Stakeholder Management
• Sales & Marketing Functional Knowledge
• Expert knowledge in MS Office
• Handle Workflow Management
• Product Technical & Functional evaluation
• Team Management
• Languages Spoken: English, Hindi/Telugu/Tamil