F&B Manager

Job Title: Food & Beverage Manager

Industry: Hospitality

Experience Required: 10 + Yrs

Location: Chennai

Job Purpose

We are seeking an experienced and dynamic Food & Beverage Manager to oversee and manage all F&B operations, including restaurants, bars, and banquet spaces in a 5-star hospitality environment. The role is responsible for driving revenue, ensuring operational excellence, enhancing guest satisfaction, and maintaining high service standards.

Key Responsibilities

1. Operations Management

• Oversee day-to-day operations of restaurants, bars, and banquet facilities.
• Ensure smooth coordination between kitchen and service teams.
• Maintain high standards of food quality, presentation, and service.
• Monitor inventory, stock control, and vendor management.

2. Revenue & Cost Management

• Drive F&B revenue growth through strategic planning and promotions.
• Monitor food and beverage cost percentages.
• Prepare and manage departmental budgets.
• Analyze sales reports and implement corrective actions to improve profitability.

3. Guest Experience & Service Excellence

• Ensure exceptional guest satisfaction and service standards.
• Handle VIP guests and resolve escalations effectively.
• Maintain 5-star service protocols and hospitality standards.

4. Banquet & Event Management

• Manage banquet operations including weddings, corporate events, and conferences.
• Coordinate with sales and event teams for seamless execution.
• Ensure timely setup, service delivery, and guest satisfaction.

5. Team Leadership & Training

• Lead, mentor, and train F&B staff.
• Conduct performance evaluations and regular training programs.
• Ensure staff grooming and discipline as per brand standards.

6. Compliance & Quality Control

• Ensure compliance with health, hygiene, and safety standards.
• Maintain statutory and licensing compliance (FSSAI, excise, etc.).
• Implement SOPs and service quality checks.

Key Skills & Competencies

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strong knowledge of F&B cost control and budgeting.
• Experience in managing multi-outlet operations.
• Customer-centric approach with strong problem-solving ability.

Qualification & Experience

• Degree Hotel Management or Hospitality.
• 10+ years of experience in Food & Beverage operations.