Associate Manager Business Process TransactionsInsurance BPS

Job Description:

Essential Job Functions: •Assist in managing business process improvement projects to enhance customer and client experience. •Support the identification of process optimization opportunities. •Execute process enhancements under the guidance of senior team members. •Assist with project communication and reporting. •Collaborate with cross-functional teams to ensure project success. •Act as a liaison between team members and stakeholders. •Assist in resource allocation and project planning. •Learn and apply process optimization methodologies effectively.

Basic Qualifications: •Bachelor's degree in a relevant field or equivalent combination of education and experience •Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role •Proven experience in business process services •Experience in business process analysis and recommendations •Proficiencies in process analysis and data-driven decision-making •A continuous learner who stays abreast with industry knowledge and technology Other Qualifications: •Advanced degree in a relevant field a plus •Relevant certifications (e.g., BPMN, Certified ScrumMaster) a plus

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