Chief Agentic AI Architect

Job Description

Job Title: Chief Agentic AI Architect
Experience: 10+ Years
Location: Chennai

About the Company:
Our client is a rapidly growing software consulting multinational corporation (MNC) headquartered in the US, with a strong global presence across the USA, Germany, France, Australia, Singapore, the Middle East, Mexico, and India. The organization delivers comprehensive software development services across Web, iOS, Android, DevOps, AI/ML, and QA domains. With a workforce of over 200 professionals and global delivery centers, the company is known for driving digital transformation for enterprise clients and startups.

Role Overview:
We are seeking an experienced Chief Agentic Systems Architect to lead the modernization of a large-scale legacy platform into an AI-native, agent-ready engineering ecosystem. This role sits at the intersection of software architecture, AI agent orchestration, platform engineering, and technical governance. The ideal candidate will define architectural standards, design intelligent context systems, and establish frameworks that enable autonomous AI agents to safely refactor, validate, and deploy production-grade software.

Key Responsibilities:

• Modernize legacy monolithic systems into modular, scalable, agent-friendly architectures
  

• Drive phased modernization initiatives using Strangler Pattern and contract-driven development approaches
  

• Establish architectural principles based on SOLID, Dependency Injection, and Hexagonal Architecture
  

• Design and manage agent context layers including Skills, Rules, Commands, and AI workflows
  

• Develop and maintain Model Context Protocol (MCP) servers and AI-ready integration frameworks
  

• Define and govern contract-first API strategies across enterprise platforms
  

• Review and govern AI-generated code changes to ensure scalability, security, and maintainability
  

• Establish Test-Driven Development (TDD) and characterization testing practices
  

• Monitor and optimize AI agent reasoning pipelines for performance, reliability, and cost efficiency
  

• Collaborate with engineering, product, and leadership teams to define long-term technical strategy
  

Required Skills:

• 15+ years of experience in Software Architecture, Platform Engineering, or Technical Leadership
  

• Strong expertise in TypeScript, .NET, and Node.js
  

• Proven experience modernizing large-scale legacy applications
  

• Deep understanding of distributed systems and modular architecture
  

• Strong experience with API design and contract-first development
  

• Knowledge of AI-assisted development workflows and engineering automation
  

• Experience with MCP (Model Context Protocol), LLM tooling, or Agentic AI systems
  

• Strong architectural governance and code quality management skills
  

• Excellent problem-solving, communication, and leadership abilities
  

Preferred Skills:

• Experience working with geographically distributed teams
  

• Exposure to SaaS transformation initiatives
  

• Experience in high-growth technology organizations or scale-ups
  

• Familiarity with AI-native software development practices
  

• Experience driving engineering transformation programs
  

Eligibility / Qualifications:

• Education: Bachelor’s degree in IT, Computer Science, Engineering, or equivalent.
  

Other Details:

• Notice Period: Immediate to 30 days
  

• Work Type: (Full-time- Permanent )
  

Requirements
Job Title: Customer Success Manager Experience: 3-6 Years Location: Chennai About the Company: Our client is a fast-growing technology-driven organization operating in the SaaS space, focused on enabling scalable revenue operations and efficient sales processes. The company emphasizes operational excellence, data-driven decision-making, and cross-functional collaboration to support global sales teams. It is known for fostering a high-performance culture with strong process discipline and continuous improvement. Role Overview: We are looking for a proactive and customer-centric Customer Success Manager to drive customer engagement, product adoption, and long-term retention. This role will manage a portfolio of customers, ensuring they achieve their business objectives while maximizing value from the platform.The ideal candidate will act as a trusted advisor to stakeholders, combining business acumen with technical understanding to guide customers through their journey. This role requires strong relationship management, problem-solving skills, and the ability to work with global clients, particularly in US markets. Key Responsibilities: Customer Success & Relationship Management: Build strong relationships with customers and act as a trusted advisor Drive product adoption and ensure successful value realization Proactively identify risks and opportunities within accounts Program Strategy & Execution: Help customers achieve program goals and overcome adoption challenges Provide strategic guidance aligned with industry best practices Conduct regular business reviews with actionable insights Retention & Growth: Drive customer retention and renewal rates Identify opportunities for account expansion and revenue growth Encourage customer advocacy and referrals Cross-functional Collaboration: Work closely with Sales and Implementation teams for seamless onboarding Support pre-sales discussions where needed Act as the voice of the customer internally Product & Technical Enablement: Guide customers on platform usage and best practices Analyze product usage and recommend improvements Provide both strategic and tactical support Required Skills: 3+ years of experience in Customer Success, Consulting, or Account Management (preferably in SaaS) Strong experience managing enterprise or mid-market clients Proven track record in customer retention and revenue growth Strong communication and stakeholder management skills Ability to work with global customers and cross-functional teams Analytical mindset with problem-solving capabilities CRM Tools: Salesforce or similar platforms Customer Success Platforms: Intercom or similar tools Tools: Microsoft Office / Google Workspace Experience in HR Tech or L&D domain Exposure to mentoring or employee engagement platforms Experience working in startup or high-growth environments Eligibility / Qualifications: Any Bachelor’s degree Other Details: Notice Period: Immediate to 30 days preferred Work Type: Full-time Flexibility to work in US time zone (EST) required