Head of Operations

Head of Operations

We’re Hiring a “Head of Operations” Who Can Turn Depth Into Scale

Spiral Growth Strategy is not a course.
It is not a coaching program.
It is not a content business.

It is an 8-month transformation engine that has helped 100+ business owners unlock 2X–30X profit shifts, double capacity, and redesign how their business actually works.

Now we’re at an inflection point.

The founder (Anuj Mittal) has built something powerful.
But powerful isn’t enough.

It must become:

• Repeatable
• Scalable
• Institutional

We are looking for a Head of Operations who can take a high-impact, founder-driven program and build the operating spine that allows it to grow — without diluting its depth.

The Real Challenge

Most founders think scale means marketing harder.

We know better.

Scale is operations.
Scale is rhythm.
Scale is clean handoffs.
Scale is dashboards that tell the truth in 10 minutes.

Right now, each cohort runs successfully because of intense founder involvement and high coordination effort.

Your job is to:

• Build systems that preserve excellence
• Remove friction before it becomes visible
• Turn complexity into elegant, repeatable execution

You are not here to “manage tasks.”

You are here to design an operating machine.

What You Will Own 1. The 8-Month Engine

You will own end-to-end execution of the flagship workshop:

• Online Zoom sessions
• In-person workdays
• Participant onboarding & communications
• Logistics, AV, venue, materials
• Completion tracking
• Experience consistency

Every participant should feel precision — without ever seeing the machinery.

2. Systems That Think

We don’t want bulky bureaucracy.

We want clean, intelligent systems.

You will build:

• SOPs that actually get used
• Dashboards that give instant clarity (attendance, engagement, collections, NPS)
• Communication cadences that eliminate confusion
• Payment tracking systems that are predictable
• Cohort planning systems that scale

If it repeats, it should be systemised.

3. Team Structure & Leverage

You will directly manage:

• Events operations
• Marketing operations & internal communication
• Backend/admin & coordination

Your job is to convert founder intent into:

• Clear role charters
• Weekly execution plans
• Measurable KPIs
• Structured review rhythms

You will hire when needed.
You will simplify when possible.
You will eliminate waste wherever you see it.

4. Founder Leverage

The founder’s genius should be used for strategy and participants — not chasing logistics.

You will:

• Convert strategic ideas into execution plans
• Align content timelines with operational timelines
• Anticipate operational risks before they explode
• Create clarity where ambiguity exists

You are the execution partner.

5. Designing for the Next Orbit

Each cohort should make the system better.

You will:

• Capture lessons and institutionalise them
• Reduce founder dependency
• Build for multiple cohorts
• Test communication improvements
• Implement automation intelligently (not blindly)

We are not building a one-off success story.

We are building a durable institution.

Who This Is For

• You are hyper-organized and manage time well
• You are quick at picking up technology tools as a user and keep experimenting with them
• You move fast without being chaotic
• You can go from whiteboard → SOP → dashboard in days
• You are comfortable working directly with a founder
• You enjoy building things that don’t yet exist
• You don’t need heavy supervision
• You don’t hide behind ambiguity

You must be Delhi-based and comfortable with travel for key in-person events.

What Makes This Different

This is not a back-office operations job.

This role directly shapes how a proven, high-impact program scales nationally and potentially globally.

You will sit at the core of:

• Business design
• Community building
• Event precision
• System architecture

It combines classic COO ownership with founder-level proximity in a high-learning environment.

If you want a safe, stable, low-pressure operations job — this is not it.

If you want to build something that compounds, this is the seat.