4400370-Lead Assistant Manager

Essential Duties & Responsibilities: - Advance proficiency in MS Excel, Power BI is a must - Should hold thorough knowledge of Tables, Relationships, Measures, Hierarchy, Queries, Reports, Modules & Advanced Macros - Developing and designing the database/dashboard architecture per the given instruction and modifying them to accommodate the business requirements - Demonstrate strong analytical skills, Consolidation and integration of data from multiple source in to single reporting environment - Should have strong hold on People Management and Stakeholder management, communicate with them to ensure compliance with company standards - Understanding the requirements of the stakeholders and identifying ways to develop and deliver the required elements - Complex problem solving, critical thinking & decision making is essential - Performs any other related duties as required or assigned - Ability to work alone with Team with minimum supervision, occasionally under time pressure and on several tasks at the same time - Ability to effectively communicate orally and in writing with co-workers, management teams, other Departments, vendors, and outside agencies, including being sensitive to professional ethics Minimum Work Experience: - 5+ Years experience in MIS Reporting for Back Office Process, preferably in contact centers with at least 200 employees Skills Requirements: - Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail - Solid critical and organized thinking/explanation, problem solving, and interpersonal skills - Must demonstrate sound arithmetic and analytical problems - Ability to scrub, dissect and shape data, create customized reports - Demonstrates ability to give and receive feedback with peers and business partners - Ability to work independently with minimal supervision - Excellent verbal, written and comprehension skills - Good Knowledge of applications used for MIS Reporting MS Excel, Power BIEXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.