Inside Sales Executive - Mumbai

About the Job

• We are looking for an enthusiastic Inside Sales Executive to contribute towards generating sales in our company.
• You will be responsible for closing sales deals and maintaining good customer relationships.
• An effective Inside Sales Executive must be an excellent communicator and have superior people skills.
• They must be comfortable presenting our products over the phone, email, WhatsApp as well as dealing with complaints and doubts.
• The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

• Contacting potential or existing customers to inform them about our products.
• Answering questions about products or the company.
• Asking questions to understand customer requirements and close sales.
• Enter and update customer information in the database.
• Take and process orders in an accurate manner.
• Sourcing prospect customer data from sources online & offline.
• Handle grievances to preserve the company's reputation.
• Keep records of calls and sales and note useful information on CRM tools.

Requirements:

• Proven experience as Inside Sales Executive or other sales/customer service role.
• Proven track record of successfully meeting sales quota.
• Ability to learn about products and describe/explain them to prospects.
• Excellent knowledge of English (Compulsory), Hindi & Regional language preferred.
• Excellent communication and interpersonal skills.
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.