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Posted 14 June, 2026

BUSINESS ANALYSIS - DIGITAL-BA, CONSULTING - DIGITAL

Zensar Technologies
Bangalore,Karnataka,IN,560100 Full Time
Reference: 218_649632_146926

15+ Years of experience in Life Insurance, Retirement and Annuity Domain as a Functional SME

At Zensar, we're "experience-led everything". We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we're a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

From Policy Admin Vantage side below are the technical skill sets which we are expecting candidate to have

Functional Area Details
Post Issue Life Cycle

Should have a detailed understanding of the post issuance life cycle process:

  • Should have detailed understanding of the different transactions
  • Policy Add (EA)
  • Remittance/Premiums (NA,MA)
  • Surrenders (TA), Withdrawals (TB,TW)
  • Payouts (TK)
  • Loans Processing (TL). Different Kinds of Loans ( Participating, Non Participating, ZIL etc.)
  • Lapse Pending , Lapse , Paid UP etc
  • Different Kinds of Disability/ Waiver Claims (Waiver Of Premium, Waiver Of COI, LTC etc.)
  • Death Claim (DP, PA and DBA) etc. etc.
  • Basic Understanding of Minimum Required distribution RMD (US), 2 Pot Withdrawals (South Africa) i.e. understanding of early withdrawal concepts for retirement products etc. etc.

The Candidate should have proper understanding of above transactions for example for surrender and withdrawals they should have understanding of surrender charge/Penalty Rules(How they are driven based on Business Rules Tables) , Rules For Free Amount etc.

Differences between Lapse Pending , Lapse , Paid Up should have comprehension skills to understand different rules

What is the difference between Cost Of Insurance , Rider Fee, Benefit Charges, Premium Load etc.

Business Rules Tables

Life and Annuity Policy Admin Systems like Vantage , WMA ,ALIP etc are driven around business rules instead of Hard Coding. In Vantage there are various db2/VSAM (In Old Instance Of Vantage) Tables where the Business Rules are defined instead of doing hard coding. Few examples are:

  • What are the business rules tables to set up a new product /Plan code (Ex T03,T04 etc). How the relational logic works
  • How are different Declared Interest Rates , Guranteed Rates determined for Fixed ,Money Market Funds etc.
  • How are the admin charges ,rider charges defined. For Example there is one table T33 which defines the admin charges to administer fiffrent transactions like
  • Surrenders
  • Withdrawals.
  • Loans
  • Annuity Payouts
  • Paid Up (Reduced Coverage) Charges etc

Note: It is not mandatory for the Candidate to know all the Tables since these tables are highly customized/and vary on the versions of vantage instance and also vary on what kind of products Insurance carrier have. But they should have a reasonable understanding of how the business rule table works and they should be able to explain it how they have used it in their previous projects with different clients

Job Description

  • 15+ Years of experience in Life Insurance, Retirement and Annuity Domain as a Functional SME
  • At least 8-10 years of experience in Vantage or Wealth Management Accelerator (WMA) as a Lead Business Analyst/Functional SME
  • Experience in other Policy Admin Systems (ex-ALIP, FAST, Cyberlife, OIPA etc.) and other Insurance S/w (Like Claims Vantage (For Claims) , DSS, SAP Billing etc.) is good to have
  • Should have stakeholder Management Experience as a Functional SME/Lead Business Analyst. Experience in the following (must have):
  • Led the Joint Application Development, Requirement Gathering in new product launches, platform modernization, system/product enhancement etc.,
  • Has a lead of Junior, Intermediate and Senior BA's in their assignments and bringing BA best practices in-play
  • Helping the Customers in process improvements (i.e. consulting them with Industry Best Practices)

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