Lead Software Engineer - Service Now Discovery Infra Administrator

Skill - Technical Lead - service Now

Level -Principal Technical Lead

Category - Ordinary

Role:

- Guides the execution of technical governance process
- Supports Architects in high level design and provide evaluation of demands against platform architecture, capabilities and best practices
- Defines platform best practices and configuration and codings standards
- Supports design and implementation of platform operating model to achieve desired outcomes and foster end-user adoption

Experiences :
- Enterprise security and architecture
- ServiceNow CSA, CAD certification (ideally CTA also)
- Experience on platform governance
- Experience with data and process modeling

Role:

The ServiceNow Discovery Administrator is responsible for configuring, maintaining, and optimizing the ServiceNow Discovery module to ensure accurate and efficient asset discovery and integration with the CMDB. This role involves managing both agentless and agent-based discovery setups, overseeing MID Server installations, and troubleshooting discovery-related issues in collaboration with other technical teams.

Key Responsibilities:

Configure and maintain the ServiceNow Discovery platform.
Manage agentless and agent-based discovery setup and configurations.
Install, configure, and manage ServiceNow MID Servers.
Ensure proper integration between Discovery and the ServiceNow CMDB.
Troubleshoot and resolve Discovery issues, coordinating investigations and solutions with other team