Senior Hospital Operations Manager

Senior Hospital Operations Manager

Location: Muddenahalli, Chikkaballapur, Karnataka

Experience: 812 years in hospital operations (minimum 3 years in a senior role)

Qualification: Masters in Hospital Administration / Healthcare Management / MBA (Healthcare preferred)

Employment Type: Full-time | 6-day workweek

Immediate Joining Preferred

Why Join Us?

SMSIMSR is one of Indias most unique institutions a completely free rural medical college and hospital delivering world-class healthcare to underserved communities. As a Senior Operations Manager, youll play a key leadership role in managing daily hospital operations, ensuring seamless coordination across clinical and non-clinical departments, while driving service efficiency and patient satisfaction.

Key Responsibilities:

Oversee hospital operations across clinical, paramedical, and support services

Ensure smooth functioning of departments such as IPD, OPD, ER, Diagnostics, OT, Pharmacy, Nursing Coordination, etc.

Lead and coordinate with cross-functional teams for workflow optimization and service excellence

Supervise patient flow, admission-discharge processes, bed occupancy, and inter-departmental coordination

Monitor hospital SOPs, infection control standards, accreditation requirements (NABH/NABL)

Collaborate with department heads and leadership for policy implementation and performance tracking

Handle grievance redressal and ensure high patient satisfaction

Train, mentor, and supervise mid-level operations staff and team leaders

Participate in audits, crisis response planning, and hospital safety drills

Provide regular MIS reports and dashboards to senior management

What We Offer:

A dynamic leadership opportunity at one of Indias most mission-driven institutions

Exposure to end-to-end hospital management and administration

Competitive salary with housing and additional benefits (discussed during hiring)

Collaborative and value-based work culture