Project Management Administrator

ob Title: Project Management Admin

Job Overview

We are looking for a highly professional and detail-oriented Project Management Admin to support daily operations, manage workflows, and handle structured customer communications. This role is critical to ensuring smooth coordination of schedules, tasks, and communication across the business.

Key Responsibilities

1. Customer Communication

• Serve as the main point of contact for standard customer inquiries via email and chat

• Provide clear, helpful, and professional responses

• Share updates on requests, services, and timelines

• Draft, proofread, and send high-quality written communication

• Ensure a positive and professional customer experience

2. Calendar & Schedule Management

• Manage and coordinate complex calendars, including internal meetings, client consultations, and appointments

• Proactively resolve scheduling conflicts

• Ensure all participants have necessary links, documents, and agendas in advance

• Send reminders and follow-ups to keep schedules on track

3. Workflow & Task Coordination

• Monitor project timelines and daily tasks to ensure deadlines are met

• Use tools like Trello, Asana, or Monday.com to track and update task progress

• Maintain organized digital files, documents, and internal systems

• Support smooth day-to-day operational workflows

4. Administrative Support

• Assist with general administrative tasks

• Maintain accurate records of communications and activities

• Support overall business operations

Required Skills & Qualifications

• Excellent written English skills (very high priority)

• Strong communication skills (clear, professional, empathetic)

• Experience in admin, project coordination, or client communication roles

• High attention to detail and accuracy

• Strong organizational and multitasking abilities

• Experience with calendar management and scheduling tools

• Familiarity with project management tools (Trello, Asana, Monday.com)

• Professional, reliable, and responsive

US shift

Salary- 4-4.2 LPA