Engineering Manager
Job Description
You will manage a cross-functional team responsible for search, navigation, home personalization, product detail experience, and frictionless checkout—ensuring a world-class journey for millions of users.\n\nResponsibilities\nProduct & PlatformExecution\nLead execution of key CX verticals: home, search, productlisting, PDP, checkout, account, and post-order flows.\nDrive architecture and technical direction across web and mobileplatforms (Android, iOS)\nEnsure features are performant in low-bandwidth, mobile-heavy markets, and localize gracefully for Arabic and English.\n\nPeople Leadership\nGrow and manage a high-performing team of engineers(frontend, backend, mobile), fostering a culture of ownership and continuous learning.\nConduct regular 1:1s, performance reviews, and careerdevelopment plans.\nCollaborate closelywith Product, UX, QA, and Analytics partners.\n\nMetrics-Driven Delivery\nSet and track OKRs tied to CX metrics:search conversion, PDP bounce rate, funnel drop-offs, repeat purchase rates, and Core Web Vitals.\nChampion A/B testing, experimentation, and instrumentation to inform decisions with real user data.\n\nCustomer Obsession\nStay close to user pain points via heatmaps,user sessions, CS feedback, and local market insights.\nPartner with UX Researchand Design to embed voice-of-customer into the delivery process.\nDrive initiatives to improveaccessibility, localization, and personalization acrossthe journey.\n\nCross-Functional Collaboration\nAlign with Customer Support,Product Marketing, and Growth teams to close the loop on the customer journey.\nCoordinate with Infra and Platform teams to ensure scalability, uptime,and observability of customer-facing components.\n\nQualifications\n10+ years in softwareengineering, including 3-4 years managingcross-functional product teams.\nStrong frontend or mobile background with experience in frameworks like React, React Native, or Flutter.\nStrong backend development background with experience in MERN, JAVA, Python etc.\nExperience in building eCommerce or customer-facing apps for mobile-first or emerging markets.\nDeep understanding of web and mobileperformance, localization (especially Arabic script handling), and modern testing practices.\nExperience workingwith experimentation platforms (e.g., Firebase, Optimizely) and user analytics (e.g., Amplitude, GA, Mixpanel).\nStrong product sense and ability to translate customerneeds into scalablesolutions.\n\nNice to Have\nExperience in fashion eCommerce or D2C marketplaces.\nExposure to personalization and recommendation platforms.\nFamiliarity with GCP, Kubernetes, and Elastic stack.