Order & Shipping Processing Associate - India

EST — India night shift\nDays Off/Vacation:\n5 paid vacation days after one year of employment\nUp to 6 paid days for National Indian Holidays\n\nAbout the Rol\neWe are looking for a responsible and detail-oriented Order & Shipping Processing Associat e to support our order fulfillment and shipping operations. In this role, you will process customer and vendor orders, create and manage shipping labels, track packages, and communicate with vendors to make sure orders are delivered accurately and on time\n\nThis position requires strong attention to detail, good spoken and written English, and the ability to work during overnight hours aligned with U.S. business operation\n\ns.\nMain Responsibilit\niesProcess customer and vendor orders from start to fin\nishCreate, review, and manage shipping lab\nelsTrack packages and follow up on shipment sta\ntusCommunicate with vendors regarding order details, delivery timelines, and shipping iss\nuesMaintain accurate records of orders, invoices, payments, and tracking informat\nionVerify order details and ensure information is correct before shipm\nentFollow up on delayed, missing, or incorrect shipme\nntsReport order or shipping issues to the appropriate team memb\nersSupport the team in ensuring timely delivery and high service qual\n\nity\nRequirem\nentsExperience in order processing, shipping coordination, logistics, vendor coordination, or supply chain sup\nportGood spoken and written English communication sk\nillsComfortable speaking with vendors and internal team mem\nbersBasic knowledge of Microsoft Office, especially Excel and\nWordStrong attention to detail and accu\nracyOrganized, reliable, and able to manage multiple orders at\nonceAbility to work under pressure and solve problems qui\ncklyWillingness to work an overnight shift aligned with U.S.

h\n\nours\nNice to\nHaveBachelor’s degree in Business, Supply Chain, Operations, Commerce, or a related\nfieldExperience with shipping labels, package tracking, courier portals, or order management sy\nstemsExperience working with international vendors or U.S.-based\nteamsPrevious experience in e-commerce, jewelry, retail, or logistics opera\n\ntions\nWhy Work W\nith UsSecure job with a company that has been in business for 35+\nyearsOpportunity to grow your career in e-commerce and oper\nationsWork with an international jewelry\nbrandLearn order processing, shipping coordination, vendor communication, and U.S. business oper\nationsBe part of a stable, growing company with a global custome\nr basePaid vacation and Indian National Holiday be\nnefitsMonthly performance bonus opportunity after the first full month of empl\n\noyment\nAbout Brillia\nnce.comBrilliance.com is an established international jewelry brand with over 35 years of experience in the diamond and fine jewelry industry. We specialize in engagement rings, diamonds, and fine jewelry, serving customers across the United States and internati\n\nonally.\nWe are growing our operations team in Surat and are looking for reliable, detail-oriented professionals who want to build a long-term career\n\nwith us.\nJob Type:\nFull-timePay: ₹35,000.00 - ₹45,000.00\nper month\nBenefits:Paid\ntime offAbility to commute/\nrelocate:Surat, Gujarat (Surat): Reliably commute or planning to relocate before starting work (\nRequired)\nLanguage:English (\nRequired)Shift avai\nlability:Night Shift (P\nreferred)Day Shift (\nRequired)Work Location:\n\nIn person