IT Specialist Cloud Services, Global (Hyderabad, India)

This role oversees the technical execution and daily operations of assigned IT services supporting migrations, automation, capacity planning, performance optimization, cost optimization, and security improvements while managing incidents, problems, changes, and service requests. The IT specialist monitors technical performance supporting continuous service improvement, enhancing security and compliance through engineering and automation initiatives.\n\nKey stakeholders for the IT Specialist include service owners, service managers, process managers, provider managers, regional delivery leads, other IT functions (i.e., SD, I&A, and IT security), and external partners to deliver consistent and effective Global IT services\n\nHybrid Cloud Operations\nSupport delivery, configuration, and ongoing operations of a hybrid cloud environment that integrates on-premises data center infrastructure (private cloud) with public cloud services such as Azure & AWS.\nSupport the design, deployment, and maintenance of cloud services across Azure, AWS, or other enterprise cloud platforms.\nManage virtual machines, storage, networking, security groups, and resource configurations.\nOptimize cloud consumption and costs through governance, tagging, rightsizing, and automation.\nImplement and maintain cloud backup, disaster recovery, and support for business continuity.\nOversee on‑premises compute, storage, and network environments (VMware, Hyper‑V, SAN/NAS, etc.).\nMonitor data center capacity, performance, and health to maintain high availability.\nManage physical infrastructure where applicable: racks, power, cooling, cabling, hardware lifecycle.\nCoordinate upgrades, patching, firmware updates, and lifecycle refresh activities.\nSupport hybrid architectures, ensuring seamless integration between cloud and on‑prem systems.\nManage hybrid cloud-related connectivity solutions (VPN, ExpressRoute, SD‑WAN) and hybrid identity.\nImplement hybrid management tools (e.g., Azure Arc, VMware Cloud, monitoring platforms).\nMonitor health, performance, and utilization of metrics for computing, storage, backup, and network systems in premise data centers, proactively identifying risks or opportunities for improvement.\nMaintain and improve operational runbooks, deployment procedures, and platform documentation to ensure accuracy and repeatability.\nConduct technical troubleshooting and deep-dive root cause analysis for incidents affecting either cloud services or on-premises infrastructure, ensuring rapid and coordinated recovery.\nUnderstanding cloud cost drivers and ability to perform cost analysis and optimization.\n\nHybrid Cloud Projects & Change Implementation\nContribute to infrastructure modernization initiatives—including cloud migrations, datacenter consolidation, platform refresh cycles, and hybrid cloud implementations\nImplement and monitor approved changes across cloud and data center platforms in alignment with architecture designs and security/compliance requirements.\nPartner with architects and engineering teams to validate solution designs, identify operational considerations, and support successful deployment.\nParticipate in automation and orchestration initiatives that reduce manual effort and improve consistency across hybrid environments\nAssist with environment testing, pilot deployments, and transition to operations activities for new or enhanced services.\n\nHybrid Cloud Governance, Security & Compliance\nApply global governance frameworks, security baselines, and configuration standards consistently across cloud and on-premise platforms.\nSupport security assessments, vulnerability remediation, patch compliance tracking, and infrastructure hardening activities in both cloud and physical data center environments.\nWork with Security GRC to enforce identity, access controls, logging/monitoring requirements, and audit readiness across hybrid infrastructure.\nEnsure adherence to corporate policies related to data protection, backup retention, infrastructure segmentation, and privileged access.\n\nStakeholder & Partner Collaboration\nCollaborate with regional IT teams, application owners, and service managers to understand requirements and deliver infrastructure services that meet business needs.\nCoordinate with global managed service providers, cloud vendors, and data center partners to resolve complex infrastructure issues and maintain service stability.\nProvide insights into hybrid infrastructure performance, risks, and opportunities to support planning and decision‑making.\nCommunicate technical topics clearly to stakeholders with varying degrees of technical knowledge.\n\nDocumentation & Knowledge Sharing\nCreate and maintain updated documentation covering hybrid cloud environments, including topology diagrams, runbooks, SOPs, service catalogs, and recovery procedures.\nShare best practices and technical knowledge with global peers to ensure uniform operations and smooth adoption of new technologies or standards.\nSupport onboarding and training by developing knowledge articles and participating in cross regional knowledge transfer sessions.\n\nWhy work at Olympus?\n\nAt Olympus, we are committed to fostering a high-performing culture, a collaborative environment, and empowering everyone to shine. Our shared values—integrity, empathy, long-term view, agility, and unity—form the foundation of our culture and guide our behavior.

These values ensure that our people feel they are making a meaningful difference every single day.\n\nWhat we are looking for:\n\nEducation\nBachelor’s degree in Computer Science, Information Technology, or a related field (Equivalent experience may be considered in lieu of formal education.)\n\nProfessional Experience\nMinimum of 3+ years' experience in working with cloud technologies and on-premise data center environments, including delivery, operations and developing cloud and DC strategy and roadmaps\nDemonstrated experience supporting on‑premise data center services, including server hardware, virtualization platforms (e.g., VMware vSphere, Hyper‑V), storage (SAN/NAS), networking components, backup systems, and monitoring tools.\nStrong understanding of hybrid infrastructure, including how cloud and on‑prem systems integrate (networking, identity, monitoring, backup, and security).\nExperience in cloud and data center migration projects, hardware lifecycle activities, platform refreshes, and infrastructure modernization initiatives.\nFamiliarity with cloud service providers, platforms, products and tools in particular Microsoft Azure and AWS\nCertification as an MS Azure or AWS Solutions Architect and/or other Cloud Security Certifications\nExperience in ITIL-based service management and operational support.\nExperience managing Global IT Services and working with global service providers.\nExperience delivering complex global infrastructure projects in a multinational environment.\n\nApply Now:\n\nTo submit your interest in this opportunity, select \"Apply for this job.\"\n\nWant to know more?\n\nConfidential discussions are welcome; contact our TA Partner.\n\nOlympus is an Equal Opportunity Employer.\n\n\"We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a nondiscriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish.

We warmly encourage all who wish to bring their talents to Olympus to apply.\"