Healthcare Trainer

Job Description – Clinical Trainer ( Healthcare )

Position Details

ParticularsDetails

Job Title

Clinical Trainer (BAMS/BHMS/MBBS – Training Responsibilities)

Department

Learning & Development

Location

Thane Headquarters & All Centers

Reporting To

Learning & Development Manager

Organization

Progenesis Fertility Center

About Us

Progenesis Fertility Center is committed to providing compassionate, ethical, and advanced fertility care to help couples achieve their dream of parenthood. Since 2014, we have been delivering patient-centric IVF and fertility services across multiple centers with a strong focus on clinical excellence and quality healthcare practices.

Job Objective

The Clinical Trainer will be responsible for designing, delivering, monitoring, and enhancing structured clinical training programs for clinical and para-clinical teams across all centers.

The role focuses on strengthening:

• Clinical reasoning
• Patient safety
• Medical documentation
• Patient counselling
• SOP adherence
• Continuous performance improvement

Key Functional Areas

The Clinical Trainer will lead and manage training programs for:

• Nurses
• RMOs
• Counsellors
• Financial Counsellors
• Pharmacists
• PROs
• Other clinical and para-clinical profiles

The role will drive clinical excellence through:

• Evidence-based practices
• SOP implementation
• Structured learning programs
• Continuous quality improvement initiatives

Key Responsibilities

A. Clinical Training & Delivery

1. Design & Deliver Clinical Training Programs On:

• Fertility cycle management
• IVF / IUI / OPU / ET protocols and procedures
• Emergency management in IVF setups
• Clinical documentation and patient consent
• Anaesthesia and drug protocols for Nurses and RMOs

2. Conduct Role-Based Clinical Training

Nurses

• Nursing care plans
• Patient monitoring
• Aseptic techniques
• IVF-specific SOPs

RMOs

• Patient monitoring
• Emergency care
• Documentation practices
• Handover protocols

Counsellors

• Clinical understanding for IVF/IUI counselling
• Donor and surrogacy counselling support

Financial Counsellors

• Treatment plans and package understanding
• Counselling methodologies

Pharmacists

• Drug usage and dosage instructions
• Temperature-sensitive medication handling

PROs

• Basic clinical awareness
• Patient communication and empathy

3. Learning Methodologies

• Case-based discussions
• Simulations and role plays
• Group learning sessions
• Practical demonstrations

4. Training Customization

Customize training programs based on:

• Staff role
• Experience level
• Center-specific requirements

B. Induction & Refresher Programs

• Conduct induction programs for newly joined clinical and para-clinical staff
• Implement structured 15-Day, 30-Day, 60-Day, and 90-Day training plans with progress assessments
• Conduct periodic refresher trainings on:
• Clinical SOPs
• Process updates
• Quality standards

C. SOP & Protocol Adherence

• Train teams on SOPs related to:
• IVF
• OT
• IPD
• OPD
• Emergencies
• Patient counselling
• Ensure standardized implementation of protocols across all centers
• Conduct audits and retrain teams in cases of:
• Deviations
• Non-compliance
• Process gaps

D. Assessment & Performance Monitoring

• Conduct pre-training assessments and post-training evaluations
• Identify learning gaps and training effectiveness
• Share evaluation reports and feedback with the Learning & Development Manager
• Observe on-ground practices and identify areas requiring:
• Reinforcement
• Coaching
• Mentoring

E. Coordination & Reporting

• Collaborate with departmental trainers for integrated training delivery
• Maintain records of:
• Training sessions
• Attendance
• Assessments
• Feedback
• Submit:
• Weekly reports
• Monthly training reports
• Audit findings
• Improvement recommendations
• Perform additional responsibilities assigned by management as required

F. Inter-Center Training Support

• Travel to assigned centers for:
• Training delivery
• Supervision
• On-ground support
• Conduct clinical rounds with RMOs and nursing teams
• Standardize clinical knowledge and SOP practices across centers

G. Research & Content Development

Develop and update training materials based on:

• Latest medical guidelines
• Evidence-based practices
• Internal clinical protocols

Create and maintain:

• PPT presentations
• Training handbooks
• Clinical casebooks
• E-learning content

Update modules regularly using:

• Audit feedback
• Clinical observations
• Medical advisory recommendations

H. Communication & Patient-Centric Approach

Train staff to communicate clinical information:

• Ethically
• Clearly
• Effectively

Promote:

• Empathy
• Transparency
• Integrity

Ensure alignment with:

• Organizational values
• Patient-first culture

Perform additional responsibilities assigned by management as required.

Eligibility Criteria

Education

• BAMS / BHMS / MBBS (Preferred)

Experience

• Experience in clinical training, healthcare operations, IVF setups, or hospital training preferred

Preferred Skills

• Strong presentation and facilitation skills
• Clinical knowledge in IVF and fertility care
• Training and mentoring capabilities
• Excellent communication and coordination skills
• Documentation and reporting proficiency
• SOP implementation and audit handling
• Clinical process standardization
• Healthcare training management

Why Join Us

• Opportunity to contribute to clinical excellence across IVF centers
• Exposure to structured healthcare learning and development initiatives
• Work closely with leading fertility experts and clinical teams
• Career growth in healthcare training and organizational development