Customer Success Executive

Client Success Executive (Hybrid)\nCompany TRYDO School\n\nLocation Hybrid (Work From Home + 1 Office Visit Per Month in Hyderabad)\n\nSalary ₹15,000 – ₹25,000 per month + Performance Incentives\n\nEmployment Type Full-Time\n\nAbout TRYDO TRYDO helps aspiring freelancers, digital marketers, and agency owners build profitable careers through mentorship, workshops, implementation programs, and community support.\nWe are looking for a proactive Client Success Executive who can build strong relationships with prospects and students, ensure smooth communication, improve student success, and help drive enrollments into our programs.\n\nKey ResponsibilitiesLead Follow-Up & Meeting Coordination Call and follow up with leads who register for workshops, webinars, challenges, and mentorship programs.\nSchedule and coordinate meetings with prospects.\nEnsure a minimum of 3 qualified meetings are booked daily.\nMaintain CRM and update lead status regularly.\nFollow up consistently until a lead takes a decision.\nStudent Success & Relationship Management Track student progress and engagement.\nConduct regular check-ins with students.\nIdentify students who are inactive and help re-engage them.\nResolve basic support queries and coordinate with mentors when needed.\nEnsure students achieve milestones inside the program.\nRevenue & Upselling Guide existing students toward relevant advanced programs.\nRecommend suitable next-step programs based on student goals.\nFollow up with workshop attendees and challenge participants.\nSupport admissions and enrollment activities.\nContribute towards monthly revenue targets.\nCommunity & Operations Support Manage communication through WhatsApp, email, and CRM tools.\nMaintain records of meetings, follow-ups, enrollments, and student progress.\nCoordinate between mentors, students, and prospects.\nEnsure a smooth student experience from onboarding to completion.\nKey Performance Indicators (KPIs) Minimum 3 qualified meetings booked per day.\nLead response time under 30 minutes during working hours.\nStudent engagement and retention rates.\nEnrollment conversions from workshops and challenges.\nMonthly revenue contribution target of ₹2,00,000+.\nCRM updates maintained accurately.\nSkills Required Excellent communication skills in English, Hindi, and/or Telugu.\nStrong follow-up and relationship-building skills.\nComfortable making phone calls and handling objections.\nOrganized and detail-oriented.\nBasic understanding of sales, customer success, and digital marketing.\nAbility to work independently in a remote environment.\nPreferred Experience 1–3 years experience in Customer Success, Admissions, Telecalling, Counseling, Community Management, or Sales.\nExperience in EdTech, Coaching, Digital Marketing, or Online Communities is a plus.\nWho Will Succeed in This Role? Someone who genuinely enjoys talking to people, building relationships, solving problems, following up consistently, and helping students achieve results while contributing to business growth.\nIf you are proactive, disciplined, and growth-focused, we'd love to hear from you.\n\nTo Apply Send your resume along with a 1-minute introduction video explaining to\nYour background\nYour experience with customer success or sales\nWhy you would be a great fit for TRYDO