Product Owner - Commercial Lines Mumbai / Pune
Job Description
Role: Product Owner – Commercial Lines
Experience: 10-15 Years
Location: Pune / Mumbai
Reporting To: Head – Product Delivery
Role Summary
The Product Owner – Commercial Lines will be responsible for defining and delivering Commercial Insurance capabilities across Property, Marine, Engineering, Liability, Miscellaneous, and Specialty Lines. The role will own the roadmap, product capabilities, underwriting workflows, ecosystem integrations, and technology delivery for the Commercial Lines portfolio
Key Accountabilities
• Own Commercial Lines product roadmap and delivery priorities
• Drive successful implementation of underwriting, policy administration, servicing, claims, and reinsurance capabilities
• Improve underwriting efficiency and customer experience
• Enable rapid launch of new products and broker partnerships
• Drive automation and AI-assisted underwriting initiatives
Product Ownership
• Define and manage Commercial Lines roadmap
• Prioritize business requirements, enhancements, and regulatory changes
• Own backlog management and release planning
• Define future-state commercial insurance capabilities
Business & Domain Ownership
• Partner with Underwriting, Claims, Reinsurance, Operations, and Distribution teams
• Support Property, Marine, Engineering, Liability, Miscellaneous Products, Specialty Products
• Drive optimization of underwriting and servicing workflows
• Ensure compliance with underwriting standards and regulatory requirements
Technology & Delivery Leadership
• Own delivery across PAS, Digital Channels, APIs, and ecosystem integrations
• Collaborate with Architects, Business Analysts, Technical Leads, and SI partners
• Ensure scalability, reliability, and operational readiness
• Participate in sprint planning, release governance, and production readiness reviews
Ecosystem & Partner Management
• Collaborate with:
– Brokers
– Corporate Agents
– Surveyors
– Risk Inspection Partners
– Reinsurers
– Technology Vendors
• Support onboarding of new distribution and service partners
Data, Analytics & AI Enablement
• Define underwriting and portfolio KPIs
• Drive analytics-led underwriting improvements
• Support AI-assisted risk assessment and pricing initiatives
Governance & Controls
• Manage risks, dependencies, and escalations
• Ensure compliance, audit readiness, and operational controls
• Participating in governance forums and steering committees
Required Experience
• 10–15 years of General Insurance experience
• Strong Commercial Lines expertise
• Experience in Property, Marine, Engineering, Liability, or Specialty Lines
• Experience in PAS implementation or transformation programs
• Exposure to Agile delivery methodologies
Educational Qualifications
• Bachelor’s degree in engineering, Computer Science, Information Technology, Business Administration, Commerce, or related discipline
• MBA preferred
• Insurance certifications preferred
• Agile /Product certifications preferred
Success Measures
• Product launch timelines
• Underwriting efficiency improvements
• Roadmap delivery adherence
• UAT and production quality
• Automation and STP adoption
• Stakeholder satisfaction
• Successful onboarding of brokers and ecosystem partners
