Senior QE Automation Engineer (Facets + CXP Integration & Interoperability with Playwright / Tosc...

The Senior QE Automation Engineer (Facets + CXP Integration & Interoperability with Playwright / Tosca / Robot Framework) will lead quality engineering initiatives for CXP systems, driving test strategy across CRM, IVR, ESB, and interoperability platforms. This role requires deep expertise in API ecosystems, healthcare interoperability, and end-to-end integration validation.

Key Responsibilities

• Own and drive integration and interoperability testing strategy across CRM, IVR, ESB, and partner systems
• Lead design and validation of complex end-to-end workflows spanning multiple integrated platforms
• Oversee API validation (REST/SOAP) and ensure conformance to enterprise and CMS interoperability standards
• Drive validation of FHIR R4 APIs and HL7 messaging frameworks
• Ensure completeness of Facets data propagation across APIs and middleware layers
• Define and implement automation strategy for integration testing (API/UI/middleware)
• Lead defect triage, impact analysis, and root cause analysis (RCA) across systems
• Mentor engineers and ensure adoption of best practices in integration and interoperability testing
• Coordinate with onshore stakeholders and external partners for end-to-end validation
• Ensure governance across Agile processes, ADO usage, and defect lifecycle management

Required Skills

• 5 to 12 years of extensive experience in API and integration testing (REST/SOAP)
• Deep expertise in ESB/middleware architectures and validation
• Strong knowledge of CRM/IVR/contact-center systems
• Advanced understanding of FHIR R4, HL7, and CMS interoperability APIs (MANDATORY)
• Strong SQL and cross-system validation expertise
• Facets integration-level expertise (MANDATORY)
• Proven leadership experience in driving QE strategy and mentoring teams