TCS Is Hiring For Intune admin

Location- Pune

Total experience- 6-9

Responsibilities

• Manage company's Mac Systems infrastructure.
• Troubleshooting day to day end users’ issues with iOS, Android, Mac and Windows 10.
• Configuring Intune security policies, profiles, compliance, etc.
• Software updates and patch Management.
• Required to work in 24*7 support model.
• Coordination with vendor, various teams for operational activities.
• Device Compliance management.
• Knowledge of ADMX and deployment.
• Testing of Build on customer provided assets from compatibility perspective.
• Testing of Build against customer SOE.
• Application and Device life cycle Management.
• Responsible for collating & sending daily work reports and records of all work types received and completed.
• Conduct training and session with Team.

Qualifications

• Must-Have: In-depth knowledge of and experience with MacOS System engineering tasks, techniques.
• Install, configure and support hardware and software on MacOS devices.
• Understanding of DEP and VPP programs from Apple.
• Deploying and managing Office apps, LOB apps, Weblinks, store apps through Intune.
• Apple APN certificate Management and renewal, MDM authority Provisioning, Role Based Access control management.
• Azure Active Directory groups and users management.
• Mobile Device Management and Mobile Application Management through Intune.
• Win10 Autopilot enrollment, DATP, monitoring and compliance.
• Non-compliant devices retirement, house-keeping activities, end user communication assistance etc.
• Managing and configuring Security policies, configuration profile policies, restriction policies, etc.
• Preparation of device compliance report and improve the compliance percentage month on month basis.
• Improve quality of services, using trend analysis and improve compliance using exceptional methodology.
• Acting as an interface between the client and Intune MDM system.
• Identify the issue by interpreting and design a resolution based on product knowledge and features.
• Knowledge of Android Enterprise, DEP, Autopilot, Mac Management, etc.
• Knowledge on Incident/Problem Management.
• Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, configuring Firewall rules, troubleshooting & Vendor coordination.
• Prepare Weekly and monthly status reports.
• Work on the service improvement programs. Effort estimation/reviews on need basis for new projects.

Required Skills

• Administer general SCCM daily administration.
• Software distribution and Patch management.
• Working knowledge of Jamf product.
• Perform general SCCM administration and troubleshooting.
• Understanding of application packaging and scripting.
• Perform RCA for Major Incidents.
• Experience with PowerShell.

Preferred Skills

• Good-to-Have: Administer general SCCM daily administration.
• Software distribution and Patch management.
• Working knowledge of Jamf product.
• Perform general SCCM administration and troubleshooting.
• Understanding of application packaging and scripting.
• Perform RCA for Major Incidents.
• Experience with PowerShell.