Technical Support Analyst

Who We Are\nAt Mortgage Cadence, we focus on creating the best loan origination system (LOS) available. The Mortgage Cadence Platform (MCP) is your all-in-one solution, whether you need a pre-configured or highly-customizable platform.\n\nMCP’s end-to-end LOS includes our top-rated point-of-sale, with an open architecture and robust APIs for seamless integration of niche technologies. Automated workflows and intuitive design tools deliver a customizable, outstanding experience for both borrowers and users.\nhttps://www.mortgagecadence.com/\n\nJob Description\nAdvanced troubleshooting skills, detail-oriented, quick learner\nDeep knowledge of web technologies\nSQL, Error Logs, Service Connections, Azure, DNS / Networking, XML mapping, etc.\nStrong communication skills\nAbility to multi-task and dynamically prioritise issues\nPassionate about security and risk mitigation\nFocus on quality and efficiency\n2+ years in a prior technical support role preferred\nMortgage Knowledge recommended but not imperative