Guest Relations Manager

Guest Relations Manager

Job Summary:

We are seeking a friendly, organized, and professional Receptionist to join our team. The ideal candidate will manage front desk operations, greet visitors, and provide administrative support to ensure smooth daily operations.

Key Responsibilities:

• Greet and welcome visitors in a professional and courteous manner
• Answer, screen, and forward incoming phone calls
• Maintain a clean and organized reception area
• Handle incoming and outgoing mail and deliveries
• Schedule appointments and manage calendars
• Provide basic information to clients and visitors about the company
• Assist with administrative tasks such as data entry, filing, and document preparation
• Monitor office supplies and place orders when necessary
• Maintain security by following procedures and controlling access (e.g., visitor logs)

Requirements & Skills:

• Proven experience as a receptionist or in a similar role (preferred)
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Professional appearance and attitude
• Ability to handle stressful situations calmly
• High school diploma or equivalent (additional certification is a plus)

Working Conditions:

• out of office only
• should be able to multitask task
• Have a smiling and pleasing demeanour
• Standard business hours (may vary on certain days depending on organization business)10:00 to 6:30