AI Organizational Change Lead

Reporting to the Director of AI Business Transformation within the AI Center of Excellence, you’ll be accountable for value realization: establishing baselines, defining KPIs, and ensuring redesigned work delivers real outcomes, not just AI usage. This is a high impact individual contributor role for someone energized by complex transformation, human machine collaboration, and the challenge of proving AI’s value through better ways of working.\nResponsibilities:\nPartner with business functions to redesign work processes that meaningfully embed AI and automation to deliver greater business outcomes\nServe as a liaison between business functions and AI engineering teams to ensure solutions align to business needs and measurable outcomes\nPartner with AI Change & Enablement leads to ensure redesigned processes are adopted and sustained in day-to-day work, such that business outcomes can be realized.\nConduct readiness and impact analysis for workforce and capability implications of AI-first work redesign\nWork closely with HR to guide role evolution, capability definition, and reskilling strategies required for realizing AI value\nLead value measurement for AI use cases and redesigned work processes, including baselining, KPI development, process telemetry, and behavioral metrics\nSupport AI Center of Excellence governance activities related to use case intake, prioritization, and ongoing benefit realization\nFacilitate knowledge sharing, best-practice exchange, and cross-functional alignment across global teams and business units\nMust be available to work during U.S. Eastern Time Zone hours\n\nSuccess looks like:\nKey business processes redesigned to embed AI with measurable value outcomes\nClear ROI and value tracking for AI-enabled work redesign and AI use cases\nBusiness and HR alignment on evolved roles, skills, and operating models\nQualifications :\nRequired Qualifications\n9+ of experience in enterprise transformation, process redesign, or consulting, with demonstrated accountability for measurable business outcomes.\nAbility to quantify business value and drive data-informed decisions.\nAbility to translate business processes into AI-enabled workflows and identify where human-machine collaboration creates the most impact\nDeep stakeholder management experience across senior leaders, global teams, and cross-functional partners\nStrong understanding of AI concepts, responsible AI principles, and impact on work, roles, and operating models\nStrong communication, facilitation, and influence skills suited to complex transformation environments.\nAbility to build and leverage AI tools in transformation and process redesign work\n\nPreferred Qualifications\nExperience working within AI Centers of Excellence, transformation offices, or innovation teams\nBackground in management consulting with exposure to multiple industries and transformation methodologies\nCertification in process improvement methodologies (Lean Six Sigma, PMP, Prosci Change Management)\nDirect experience implementing AI solutions and leading AI-driven transformation initiatives