US VOICE PROCESS - WALKIN INTERVIEW

Company Overview:

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide.

Capitalising on India's strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK.

EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.

Core Duties and Responsibilities

• Answer inbound calls, emails from Shareholders and assist them with their queries within the agreed service standards.
• Answer inbound calls from Shareholders and assist them to buy or sell shares within the agreed service standards.
• Respond to basic queries referring to senior colleagues where appropriate.
• Contribute to the completion of the team's workload.
• Improve own skills as knowledge within the operational team taking opportunities to identify area for improvement to processes and service.
• Undertake duties at a similar level as required.
• Ensure compliance with Equiniti's procedures, standards, and reporting requirements, together with all relevant regulatory and statutory requirements, where appropriate implementing actions to protect our business at all times.
• Always to undertake the duties of this role in accordance with the requirements of the company Regulators.
• Complete work within the security arrangements of Equiniti. Any deliberate contravention of these procedures may lead to disciplinary procedure.
• Ensure that all work is undertaken within the quality system.
• Ensure that work and ethics comply with all security arrangements both physical and information.

Benefits:

Being a permanent member of the team at EQ you will be rewarded by our company benefits; these are just a few of what is on offer:

• 31 days + 9 bank holidays (US)
• Comprehensive Medical Assurance coverage for dependents & Parents
• Maternity leave of 6 months full pay. 10 Days paid paternity leave
• Two-way cab provided for free of cost
• Accidental & Life cover 3 times of concerned CTC
• 500 per day shift allowance.

Eligibility criteria

Excellent communication

Graduation mandatory

1-5 years of international voice experience required

Immediate Joiners preferred

Should be flexible to work in US shift

Kindly reach out to the below number mentioned once you reach DLF for gate pass.

EQ- 04442889800

Please find the interview details below:

Interview Invite

Interview Date: 22-06-2026

Interview Timing: 3-4 PM

Mode of interview: In Person

Rounds of Interview

Screening

Assessment

Managerial round

Interview Venue

Equiniti India Pvt Ltd, Equiniti India Pvt Ltd

Address:

Block 10, 8th floor, DLF IT Park

1/124, Mt Poonamallee High Road, Ramapuram

Chennai, Tamil Nadu 600 089

Contact Person

HR Priya Dharshini

Note

*Kindly carry your government Original ID proof for security concern.

*Kindly carry your updated resume for interview procedure.

*Employ yourself before 15 mins to the schedule.