Academic Counselor
Job Description
Job Summary;
We are seeking a highly motivated and results-driven Academic Counselor to join our team at Gold's Gym Fitness Institute (part of Cult.fit). As a Academic Counselor, you will be responsible for driving sales of our certificate courses, including fitness certifications, personal training certifications, and group fitness certifications.
Responsibilities;
Sales and Revenue Growth:
1. Certificate Course Sales: Converting new sales leads and, achieving monthly and quarterly sales targets.
2. Prospecting and Lead Generation: Identify and pursue new sales opportunities through prospecting & networking.
3. Sales Strategy: Develop and implement sales strategies to drive certificate course sales, including promotional offers, discounts, and bundling.
Customer Engagement:
1. Customer Service: Provide exceptional customer service, answering queries, resolving issues, and promoting Gold's Gym Fitness Institute's services.
2. Needs Analysis: Conduct needs analysis to determine the best certificate courses for prospective customers, ensuring a high level of customer satisfaction.
3. Relationship Building: Build and maintain relationships with customers, ensuring a positive and memorable experience.
Sales Administration and Reporting:
1. Sales Administration: Manage sales administration tasks, including data entry, lead management, and sales reporting.
2. Sales Reporting: Provide regular sales reports to the Sales Manager/Institute Head, highlighting sales performance, and identifying areas for improvement.
Requirements;
1. Qualifications: Relevant qualifications in sales, marketing, or a related field.
2. Experience: 1+ years of experience in sales, preferably in the education or fitness industry.
3. Communication Skills: Excellent communication and interpersonal skills, with the ability to engage and persuade customers.
4. Sales Skills: Proven sales skills, with the ability to negotiate and close deals.
5. Industry Knowledge: Familiarity with the fitness industry, including fitness certifications, personal training, and group fitness.
