Controllership (Payroll Level 3 & 2)- Manager/Sr. Manager

From large-scale models to agentic AI our breakthrough solutions tackle companies’ most complex challenges.\nIf you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that’s shaping the future this is your moment.\nGenpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today.

Get to know us at genpact.com and on LinkedIn X YouTube and Facebook.\nInviting applications for the role of Controllership (Payroll Level 3 & 2)- Manager/Sr. Manager\nJob Description :\nPayroll Operations Analyst: Specialized Compensation & Equity\n%CF; Equity Administration: Process and validate RSU and stock option payroll impacts, ensuring accurate supplemental withholding and seamless coordination with Equity/Stock Plan Admin and Tax teams.\n%CF; Global Mobility: Support payroll requirements for high-mobility employees, managing jurisdictional complexities, non-resident considerations, and exception handling.\n%CF; Relocation & FLSA: Manage payroll support for relocation payments and manual entries required for accurate FLSA overtime calculations.\n%CF; Clawbacks & Recoveries: Execute and reconcile manual clawback adjustments, overpayments, and recovery scenarios with rigorous audit documentation. Taxation & Wage Integrity\n%CF; FICA & Taxable Wages: Support FICA recoupment adjustments and complex taxable wage determinations (gross/subject/taxable) where specific exemptions apply.\n%CF; Wage Limit Governance: Partner with operations on wage limit cleanup scenarios resulting from manual balance edits, ensuring wage bases are accurate and reporting-compliant.\n%CF; Year-End Readiness: Provide critical support for equity and mobility-related wage reporting, including contributing to W-2C and T4 amendment workflows.\nOperational Controls & Systems\n%CF; Process Standardization: Establish repeatable controls, checklists, and decision trees (e.g., Lock/Rollback playbooks) to reduce manual errors and cycle time.\n%CF; Advanced Monitoring: Utilize retro event monitoring and control reports to maintain system health.\n%CF; Validation Frameworks: Execute wage base/wage limit validation checks and track off-cycle overlap/settlement controls to prevent payment errors.\nSr Payroll Analyst Employee Responsibilities :\nCore Payroll Execution\n%CF; Cycle Management: Execute end-to-end semi-monthly and biweekly payroll for ~11,500 employees across 45+ U.S.

states and 6 Canadian provinces.\n%CF; Process Flow: Manage all system steps including calculations, validations, prepayments, and final settlement coordination.\n%CF; Technical Troubleshooting: Triage and resolve payroll message reports, pay calc warnings, and retro errors; collaborate with HR, Time, Benefits, and Finance to implement upstream fixes.\n%CF; Data Management: Execute mass data loads and updates using HSDL, HDL, or EIB tools, managing error resolution and creating repeatable templates. Advanced Adjustments & Corrections\n%CF; Retroactive Processing: Lead retro event control activities—identifying impacts, coordinating corrections, and processing manual offsets or adjustments.\n%CF; Off-Cycle Operations: Coordinate off-cycle payrolls (ACH/Instant Pay), including rollback requirements and settlement overlap prevention.\n%CF; Post-Payroll Actions: Perform rollbacks, re-runs, and manual corrections when necessary while maintaining a rigorous audit trail. Compliance, Audit & Scalability\n%CF; Reconciliation: Perform deep-dive YTD/QTD reviews, wage base checks, and locality-specific tax validations.\n%CF; Operational Rigor: Maintain and update runbooks and checklists to reduce single points of failure and improve team cross-training.\n%CF; Global Readiness: Partner with leadership to build scalable controls and documentation for future international expansion.\n%CF; Internal Controls: Reduce complexity for end-users through standardized control checks and strict adherence to statutory compliance.\nQualification:\nBachelors in Commerce, Bachelors in Economics, Bachelors in Finance, Masters in Business Administration, Masters in Business Analytics\n\nGenpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.\nFurthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit ' paying to apply or purchasing equipment or training.