Admissions Counsellor

We are seeking dynamic, target-oriented, and enthusiastic Admission Counselors to join our admissions team. The role involves guiding prospective students and parents, managing inquiries, and converting leads into successful admissions. The ideal candidate should possess excellent communication skills, strong counseling abilities, and a results-driven approach to support students in making informed academic decisions while contributing to institutional growth.

Key Responsibilities

1. Telecalling & Lead Management

• Make 100+ outbound calls daily to prospective students and parents from assigned databases
• Handle inbound inquiries via phone calls, WhatsApp, and email professionally
• Conduct cold calling and ensure timely follow-ups on leads
• Maintain accurate records of interactions, follow-ups, and lead status in CRM systems
• Track daily, weekly, and monthly performance metrics including calls, conversions, and enrollments
• Achieve assigned admission and enrollment targets

2. Admission Counseling

• Counsel students and parents regarding academic programs, eligibility criteria, admission procedures, fee structures, scholarships, and important deadlines
• Assess student profiles and recommend suitable academic programs
• Build trust and maintain long-term relationships with prospective students
• Guide applicants throughout the admission process until successful enrollment
• Apply effective counseling and persuasion techniques to convert leads into admissions

Eligibility Criteria

• Bachelor’s degree in any discipline
• 1–3 years of experience in admission counseling, telecalling, education sales, or related profiles
• Prior experience in the Education/EdTech sector will be preferred

Required Skills

• Admission Conversion & Lead Nurturing
• Student Counseling & Relationship Management
• CRM & Lead Management
• Strong Communication & Interpersonal Skills
• Objection Handling & Negotiation
• Follow-up & Engagement Techniques
• Basic Computer Knowledge (MS Office & CRM Tools)
• English communication proficiency preferred

Personal Attributes

• Confident and persuasive communicator
• Target-oriented with a results-driven mindset
• Strong listening and problem-solving abilities
• Professional and patient while handling student queries
• Comfortable working in a fast-paced and performance-driven environment

What We Offer

• Structured onboarding and training program (7 Days)
• Stable day-shift working environment
• Career growth opportunities within the admissions and counseling team
• Supportive work culture with well-defined processes

Preferred Candidate Profile

• Experience in admissions, counseling, tele-sales, or lead conversion roles
• Immediate joiners preferred

Contact Details

Email:

Phone: