Project Manager

Job Title:- Project Manager
Location :- Mumbai/Bangalore
Experience:- 8-10 years
Notice Period:- 0-30 days

Choosing us means joining a collaborative, global environment where you can grow your career, work with cutting-edge travel technology, and make a meaningful impact on customer experience. If you are passionate about travel, customer success, and driving implementations, this role is for you.

Your Role

As a Product Implementation Project Manager , you will be responsible for onboarding and implementing customer product tools within the SME segment. You will work closely with clients and internal teams to configure solutions, manage implementations, and ensure successful delivery aligned to customer needs.

In this role, you will:

Lead client onboarding and support customers in setting up their travel programs
Coordinate discussions with clients to define infrastructure, travel policy requirements, and user enrollment
Create, maintain, and track detailed project plans for implementations
Configure, test, and troubleshoot online booking tools and related travel products
Collaborate with cross-functional teams such as Service Delivery, Commercial, Product Development, and Support
Act as a subject matter expert (SME) for product implementations
Contribute to best practices, standardization, and global implementation quality improvements
Provide regular updates to management on implementation progress and risks
Participate in governance meetings and track departmental metrics and goals
Evaluate feasibility of new vendor offerings in collaboration with Product Development
Identify risks, develop mitigation plans, and manage implementation challenges
Drive issue resolution and ensure timely escalation of critical concerns
Support global stakeholders across multiple locations and time zones

Your Profile

Strong communication skills (verbal and written) with the ability to manage stakeholders effectively
Analytical and conceptual thinking abilities
Proven project management skills (Agile/PMP methodologies preferred)
Experience managing timelines, scope, and cross-functional coordination
Strong knowledge of MS Word, Excel, and Smartsheet
Ability to work independently while contributing to team goals
Excellent relationship management and collaboration skills
Strong organizational, time management, and adaptability skills
Ability to problem-solve under pressure and manage competing priorities
Experience in risk identification and mitigation planning

Good to have

Knowledge of corporate travel industry
Experience with Global Distribution Systems (Amadeus, Sabre, Apollo, Galileo)
Familiarity with online booking tools (Concur, Deem, GetThere)
Experience working in virtual/global team environments
P&L awareness and business acumen
Ability to drive change in complex environments

What you'll love about working here

You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
You will have the opportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications.

About Capgemini

Capgemini is an AI powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Capgemini in India comprises nearly 235,000 team members working across 13 locations: Bangalore, Bhubaneswar, Chennai, Coimbatore, Gandhinagar, Gurugram, Hyderabad, Kolkata, Mumbai, Noida, Pune, Salem, and Tiruchirappalli. Make It Real | www.capgemini.com/in-en