Senior Executive - Warehouse Operations - Contract Logistics

Warehouse Operations
Supervise daily inbound and outbound warehouse activities including receiving, put-away, picking, packing, and dispatch.
Ensure timely order processing and shipment execution as per customer requirements.
Monitor operational workflows to achieve productivity and accuracy targets.
Inventory Management
Maintain inventory accuracy through regular cycle counts and stock reconciliation.
Monitor stock movement and ensure proper material handling practices.
Investigate inventory discrepancies and escalate issues when required.
Update inventory records in WMS/ERP systems.
Team Coordination
Coordinate with warehouse associates, operators, and supervisors for smooth operations.
Support manpower planning and shift execution.
Train warehouse staff on SOPs, safety procedures, and operational processes.
Customer & SLA Management
Ensure adherence to customer SLAs and operational KPIs.
Handle operational escalations and support issue resolution.
Maintain timely communication with internal and external stakeholders.
Process Compliance & Safety
Follow warehouse SOPs, quality standards, and EHS guidelines.
Ensure safe handling and storage of materials.
Support warehouse audits and compliance activities.
Reporting & Documentation
Prepare daily operational reports and MIS updates.
Maintain dispatch records, inventory reports, and operational documentation.
Track operational performance metrics and highlight improvement areas.
Bachelor's degree in Logistics, Supply Chain, Operations, or related field.
Diploma/Certification in Warehouse Management or Supply Chain preferred.
3-6 years of experience in warehouse operations or contract logistics.
Experience working in 3PL, e-commerce, FMCG, retail, or manufacturing environments preferred.
Hands-on experience with WMS/ERP systems and inventory processes.