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Posted 16 June, 2026

Technical Project Manager

ExlService Holdings, Inc.
Noida, Uttar Pradesh, India Full Time
Reference: 218_689623_14702

Objectives of the Role:

We are seeking an experienced Technical Project Manager (TPM) to oversee and lead multiple projects concurrently, with expertise in both Agile and Waterfall methodologies. The ideal candidate will have a proven track record of managing two projects in parallel and extensive hands-on experience in agile project management. This role involves managing projects from initiation through to deployment, ensuring successful delivery within scope, budget, and timeline.

Responsibilities
  • Project Planning & Scheduling: Lead projects from requirements definition through to deployment, ensuring schedules, scopes, budget estimations, and implementation plans are accurately created, along with detailed RAID documentation for risk mitigation.
  • Cross-Functional Collaboration: Coordinate internal and external resources (partners and clients), ensuring effective project execution in collaboration with project staff, and monitoring projects against scope, schedule, and budgets.
  • Progress Monitoring & Adaptation: Analyze project progress and, when necessary, adapt project scope, timelines, and costs to ensure adherence to project requirements and success criteria.
  • Stakeholder Management: Build and maintain strong relationships with key stakeholders, providing regular updates on project status, changes, and progress.
  • Agile & Waterfall Methodology Coordination: Lead Scrum ceremonies in a hybrid Agile environment (Waterfall requirements gathering with Agile development and release).
  • SDLC Governance: Review project artefacts for correctness and completeness, ensuring adherence to SDLC governance processes as per defined models.
  • Project Resourcing & Cost Management: Manage project resourcing, ensuring accurate tracking of actuals and estimates for costing and project progress.
  • Continuous Improvement: Support continuous process improvement through lessons learned, retrospective sessions, and implementation of best practices.
  • Project Management Tools: Utilize tools such as JIRA, Asana, and ServiceNow to manage and monitor project progress and documentation.
  • Risk Management & Report Outs : Ensure timely reporting of status, risks, and issues to senior leadership, with clear mitigation strategies in place.
  • Analytical Thinking: Demonstrate excellent communication, analytical thinking, and problem-solving abilities in high-pressure delivery environments.

Skills
Technical Skills
  • Solid understanding of Agentic AI technologies(prompting, embeddings, vector databases, RAG, tool/function calling, Evals), AI deployment workflows, and basic ML lifecycle, including data pipelines and model evaluation.
  • Hands-on experience with digital transformation tools such as JIRA, Asana, MS Project, and Confluence for sprint tracking, reporting, and collaboration.
  • Familiarity with RPA tools, cloud fundamentals (AWS or Azure or GCP) and their AI & data ecosystems (managed ML services, GPU infrastructure, container platforms, managed databases, secret management)and automation frameworks used in enterprise delivery.
  • Proficient in project lifecycle management, from initiation to post-deployment support, with a focus on continuous improvement.
  • Strong grasp of process design, traceability, and quality assurance in software development lifecycles.
  • Deep expertise in both Agile (Scrum, Kanban) and Waterfall methodologies, with experience in hybrid execution models.
  • Skilled in project planning, task scheduling, and resource allocation, ensuring timely and cost-effective delivery.
  • Strong background in risk assessment, issue management, and scope control in dynamic delivery environments.
  • Ability to effectively adapt project scope, timelines, and priorities based on evolving stakeholder needs and business constraints.
  • Proven ability to manage project documentation, status reporting, and review sessions for internal and client-facing updates.

Bachelor Degree in relevant field with 6- 8 years of relevant experience

Soft skills (Desired)
  • Excellent communication and interpersonal skills for managing cross-functional teams and building client relationships.
  • Strong analytical and critical thinking skills, with attention to detail in tracking deliverables, KPIs, and project milestones.
  • Ability to collaborate across teams, influence decision-making, and foster a high-performance culture within the delivery team.
Education Requirements
  • Graduate
  • PMP/Prince will be preferred - ASM/ SAFe Agile Mandatory

Work Experience Requirements:
Must Have:

  • Minimum 8 years of relevant experience as a Project Manager/Engineering Manager. Ideal 8-10 years' experience in IT.
  • Finance domain literacy - exposure to P2P, O2C, or R2R processes
  • Proven experience managing at least 2 projects in parallel.
  • At least 2 projects were managed using Agile methodology as a Scrum Master.
  • At least 2 projects were managed in a Waterfall environment as a Project Manager.
  • Demonstrated ability to manage a project end-to-end from initiation to closure.
  • Experience in consulting or client-facing environments, with a focus on managing client expectations and requirements.

Preferred Skills:

Experience with low code implementations or any business systems implementations.

  • ERP integration experience - SAP, Oracle, or D365 or any other ERP/CRM system
  • Relevant certifications such as PMI, Prince2, SAFe Agile, CPMAI etc.

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