Posted 17 June, 2026
Customer Relations Associate
Mohana Realty
Remote Nationwide, IN
Full Time
Reference: 042fcba743bb93b1
Job Description
Company Description
Mohana Realty is a leading real estate sourcing and advisory firm based in Bhubaneswar, specializing in premium residential and commercial properties. We provide end-to-end integrated solutions, guiding clients through a seamless and well-informed real estate process. With exclusive listings, pre-launch deals, and verified property documentation, we prioritize clarity, trust, and value in every transaction. Our commitment is to align each property with our clients’ lifestyle, investment goals, and long-term vision.
Role Description
This is a full-time, on-site role for a Customer Relations Associate, located in Bengaluru. The individual will be responsible for managing customer interactions remotely to ensure satisfaction and foster long-term relationships. Key tasks include handling inquiries, addressing customer concerns, ensuring optimal customer service, and contributing to customer retention strategies. The role also requires efficiently resolving issues and maintaining a high standard of professionalism in every customer interaction.
Qualifications
Mohana Realty is a leading real estate sourcing and advisory firm based in Bhubaneswar, specializing in premium residential and commercial properties. We provide end-to-end integrated solutions, guiding clients through a seamless and well-informed real estate process. With exclusive listings, pre-launch deals, and verified property documentation, we prioritize clarity, trust, and value in every transaction. Our commitment is to align each property with our clients’ lifestyle, investment goals, and long-term vision.
Role Description
This is a full-time, on-site role for a Customer Relations Associate, located in Bengaluru. The individual will be responsible for managing customer interactions remotely to ensure satisfaction and foster long-term relationships. Key tasks include handling inquiries, addressing customer concerns, ensuring optimal customer service, and contributing to customer retention strategies. The role also requires efficiently resolving issues and maintaining a high standard of professionalism in every customer interaction.
Qualifications
- Strong Customer Retention and Customer Satisfaction skills
- Excellent Communication and Customer Support abilities
- Proficiency in Customer Service, ensuring high-quality assistance
- Prior experience in customer relations or real estate services is a plus
- Strong problem-solving skills and attention to detail
- Self-motivated with the ability to work efficiently in a fast-paced, on-site environment
- Bachelor’s degree or equivalent educational qualification preferred
