Customer Support Specialist

Company Description\nFleetboardgps (Fleet Board GPS) is a company and solution provider that offers GPS vehicle tracking and fleet management systems, mainly operating in Qatar.\n\nRole Description\nThis is a full-time, on-site role for a Customer Support Specialist located in Coimbatore, India. The Customer Support Specialist will be responsible for handling customer inquiries and issues, providing technical support, ensuring high levels of customer satisfaction, and maintaining effective communication with customers. Daily tasks include responding to customer queries, troubleshooting issues, and providing feedback to improve the overall customer experience.\n\nQualifications\nStrong Customer Support and Customer Satisfaction skills\nExcellent Interpersonal Skills\nProficiency in providing Technical Support and troubleshooting issues\nAnalytical Skills for understanding and addressing customer needs\nExperience in a similar role is a plus\nBachelor's degree or equivalent experience in a related field\nExcellent written and verbal communication skills\nAbility to work effectively on-site in Coimbatore, India\n\n**Preference to locally available candidates**