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Posted 17 June, 2026

Associate/Sr. Associate | WNS Global Services | Mumbai

WNS
Mumbai, MH, IN Full Time
Reference: 5239f7fa21096273

Job Description

'08;️ We're Hiring: Associate / Sr. Associate – Operations Planning in Mumbai\n\nDo you thrive in a fast-paced operational environment where every decision helps keep airport operations running smoothly?\nJoin our Operations Planning team and play a critical role in ensuring day-ahead staffing readiness, workforce scheduling, and real-time operational support for airline operations.\n\nLocation: Mumbai\nShift: Rotational (aligned to Air Canada operations)\n\nWhat You'll Do:\n'05; Support airport roster planning and workforce scheduling\n'05; Coordinate staffing coverage and relief assignments\n'05; Manage attendance exceptions, sick calls, and backfill actions\n'05; Track overtime, undertime, and workforce compliance\n'05; Prepare operational reports and staffing updates\n'05; Handle inbound and outbound operational calls in a time-sensitive environment\n\nWhat We're Looking For:\n'14; Graduate or Undergraduate degree\n'14; Strong MS Excel skills and attention to detail\n'14; Excellent communication skills in English\n'14; Comfortable working in a dynamic, operational environment\n'14; Experience in workforce planning, scheduling, airline operations, or workforce management is preferred\n\nWhy Join Us?\nBe part of a global aviation support operation\nWork in a collaborative and high-impact environment\nGain exposure to workforce planning and airline operations\nBuild a rewarding career with opportunities for growth\n\nApply now or share your resume on .

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