Meraki SD‑WAN Support Engineer

Job Title : Meraki SD‑WAN Support Engineer (L2/L3)\n\nSkills : Networking , SDWan, Merak\n\ni\nExp : 6 to 8 year\n\ns.\nProvide L2/L3 support for Meraki SD‑WAN and associated network and security solutions in an enterprise production environment. The role involves troubleshooting, BAU support, incident/problem handling, and coordination with SOC and cloud security tea\nms.Key Responsibilit\niesDesign, implement, and manage Citrix NetScaler solutions with advanced Content Switching configuratio\nns.Provide L3-level troubleshooting and root cause analysis for complex application delivery and load balancing issu\nes.Configure and optimize NetScaler for high availability, SSL offloading, and traffic manageme\nnt.Collaborate with application and security teams to ensure secure and efficient traffic fl\now.Maintain and update Netbox for network documentation, inventory, and IP address manageme\nnt.Perform capacity planning, performance tuning, and proactive monitoring of ADC infrastructu\nre.Develop and maintain detailed network diagrams, SOPs, and technical documentati\non.Mentor L1/L2 engineers on Citrix NetScaler best practices and advanced configuratio\n\nns.\nRequired Skills & Exper\ntiseStrong fundamentals in Networking (TCP/IP, DNS, Routing, V\nPNs)Hands-on experience with Meraki SD‑WAN solut\nionsExperience with firewalls and web security technolo\ngiesGood understanding of SASE/SSE architectures and Zero Trust conc\neptsHands-on experience with Cisco Umbrella or equivalent SASE solut\nionsKnowledge of SAML, SSO, and identity-based access cont\nrolsExperience working in enterprise BAU/Production support environm\nentsITIL process awareness (Incident, Problem, Change Managem\nent)Experience working in 24×7 or global support mo\ndelsGood communication and stakeholder coordination sk\n\nills