Technical Support (Enterprise Grade Support - EGS)

TCS Hiring !Technical Support (Enterprise Grade Support – EGS)

TCS -4 to 8yrs

CChennai/Indore

The "Technical Guardian" for Google Workspace - Requires mastery of the full Google Workspace ecosystem, including deep product behavior, edge cases, and cross‑product interactions

NOTE: If the skills/profile matches and interested, please reply to this email by attaching your latest updated CV and with below few details:

Name:

Contact Number:

Email ID:

Highest Qualification in: (Eg. B.Tech/B.E./M.Tech/MCA/M.Sc./MS/BCA/B.Sc./Etc.)

Current Organization Name:

Total IT Experience-4 to 8yrs

LOCATION

Chennai/Indore

Current CTC

Expected CTC

Notice period:

Whether worked with TCS - Y/N

• Expert‑level Google Workspace product and architecture knowledge, including cross‑product dependencies and enterprise deployment patterns
• Deep understanding of identity, authentication, authorization, and access control across Workspace and external identity providers- Deep knowledge of SAML/SSO, 2FA, and Identity Providers (Okta, Azure AD).
• Google Apps Script / AppScript: Development and troubleshooting of scripts used for automation, validation, reporting, and advanced admin workflows
• Strong foundations in networking, DNS, APIs, HTTP flows, identity chains, and email transport
• Command‑Line Automation: Use of GAM and similar tools to execute controlled bulk actions and environment inspection
• Python: Practical scripting skills to analyze data, interact with APIs, validate configurations, automate diagnostics, and support deep troubleshooting
• AppSheet: Understanding of AppSheet integrations and behavior within Workspace environments for diagnostics and enterprise use cases
• Google Apps Script / AppScript: Development and troubleshooting of scripts used for automation, validation, reporting, and advanced admin workflows
• Mail Flow Mastery: Expert troubleshooting of SPF, DKIM, DMARC, and mail routing (MX records).
• Google Workspace Administrator (Certification)