Netskope Deployment Engineer

Netskope / Deployment Engineer – Ridge IT

Ridge IT is seeking to hire a Netskope Deployment Engineer to support our solutions practice through project‑based technology implementations, Tier 2/3 technical issue resolution, and direct customer support. This role offers significant growth potential and exposure to cutting‑edge cloud security technologies. We are a highly customer‑focused organization—our team works hard to exceed expectations at every turn.

What We Are Looking Fo

rRidge IT is seeking a professional who

• :Has strong experience deploying Netskope to commercial customer infrastructur
• eHas strong interpersonal skills and can lead and manage multiple ongoing deployment
• sEnjoys working with people and modern cloud security solution
• sDemonstrates excellent customer service skill
• sCan perform 100% of their work remotely using Microsoft Team
• sHas a solid understanding of cloud technologie
• sEnjoys rotating between roles and projects supporting the same toolse
• tHas Tier‑2 troubleshooting or enterprise‑level support experienc
• eIs seeking a long‑term professional home with real career growt
• hBelieves that “if the company wins, I win

”
Position Breakdo

• wnProjects / Tier 2–3 Technical Work – 6
• 0%Deployment Advisory Projects – 4

0%Your primary responsibility is solving complex issues and delivering white‑glove implementation services for our commercial customer

s.Additional responsibilities includ

• e:Supporting sales teams with subject‑matter expertise, product demos, and test environmen
• tsAdvising customer IT teams on implementing our SaaS solutio
• nsProviding technical guidance throughout the deployment lifecyc

leThe Ideal Candida

teThe ideal candidat

• e:Is a professional, collaborative team play
• erHas a fearless approach to technolo
• gyActively learns and researches new technologies outside of wo
• rkHas the ability and drive to grow beyond their current résu
• méDemonstrates strong analytical and troubleshooting skil
• lsHas excellent written and verbal communication skil
• lsCan work independently with minimal oversight and meet deadlin

esThe Wo

• rkManage the full implementation process in alignment with company deployment schedules and SO
• PsTroubleshoot complex, multi‑system issu
• esConfigure and deploy SaaS security offerin
• gsProvide technical advisory support via Zoom, email, and pho
• neOffer specialized support to implementation and sales tea

msSpecific Skil

• lsAdvanced troubleshooti ng across multi‑system environmen
• tsFirewall rul es experien
• ceStrong knowledge of TCP/IP, routing, and network segmentati
• onExperience with VPN technologi
• esURL filteri ng experien
• ceVirtual machine manageme
• ntExperience with SAML or modern authentication protoco
• lsKnowledge of Azure
• ADDemonstrated experience with Cloud/SaaS technologi
• esCCNA (Plu
• s)Netskope (Require
• d)Experience with firewalls (Require
• d)Experience with Fortinet (Plu
• s)Experience with Cisco (Plu
• s)Bilingual (Plu

s)Added Bonus Skil

• lsOffice 365 technologies (Exchange, OneDrive, Intune, SharePoint, File Storag
• e)Azure environment manageme
• ntPowerShe
• llNetskope platform experien

ceQualificatio

• ns5+ years of consulting or technology experien
• ce3+ years in client‑facing rol
• esExcellent multitasking and prioritization skil
• lsStrong analytical and problem‑solving abiliti
• esA drive for quality, efficiency, and timeline
• ssBachelor’s degree preferr