Site Reliability Engineer

Site Reliability Engineer - New Relic\n\nPenta Consulting are a technology service provider and leading outsourced partner helping to deliver professional and managed solutions across EMEA.\n\nWe're seeking skilled Site Reliability Engineers to Configure, administer, and optimize the New Relic observability platform across enterprise applications and infrastructure.\nImplement Application Performance Monitoring (APM), Infrastructure Monitoring, Browser Monitoring, Mobile Monitoring, Synthetic Monitoring, and Log Management.\nDevelop custom dashboards, alerts, Service Level Indicators (SLIs), and Service Level Objectives (SLOs).\nMonitor application health, infrastructure performance, and user experience proactively.\nAnalyze performance bottlenecks and work with development and infrastructure teams to resolve issues.\nParticipate in incident response, root cause analysis (RCA), and post-incident reviews.\nAutomate operational tasks using scripting and Infrastructure as Code (IaC).\nSupport production deployments and release validation activities.\nBuild and maintain observability standards and monitoring best practices.\nCollaborate with DevOps, Cloud, Infrastructure, Security, and Application teams to improve platform reliability.\n\nRequired Technical Skills\nNew Relic One Platform\nApplication Performance Monitoring (APM)\nInfrastructure Monitoring\nBrowser Monitoring\nMobile Monitoring\nSynthetic Monitoring\nDistributed Tracing\nLog Management\nError Tracking\nWorkloads\nService Maps\nNew Relic Query Language (NRQL)\nDashboard and Alert Configuration