Walk-in Drive- Retail Banking-Fraud & Consumer Lending 20th June, HYD

Greetings from Infosys BPM Ltd.,

Walk-in Drive for Retail Banking- Fraud & Consumer Lending Operations in Hyderabad. Please walk-in for the interview on 20th June 2026 in Hyderabad.

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application.

Please mention Candidate ID on top of the Resume ***

Interview details:

Interview Date: 20th June 2026

Interview Time: 9:30 AM to 12:30 PM IST

Interview Venue:

B2, Ground Floor, Infosys Limited, Opp ISB,

Gachibowli, Hyderabad .

Please find below Job Description for your reference:

Job Location: Hyderabad

Qualification: Any Graduates - Full time Graduates

Experience: 1-2Years

Notice Period: 15 days

Shift Timings: Night shift and rotational week offs.

Job Level: 2A

Designation: Senior Process Executive

Job Description Summary

Minimum 1+ year of experience and responsible for conducting fraud alert investigations by analyzing suspicious patterns, conducting KYC verification, and identifying risk indicators. Maintain high standards of accuracy, compliance, and turnaround time, contributing to effective risk mitigation and enhanced customer protection.

Role Overview

The Senior Process Executive will support Consumer Lending Servicing operations with a focus on monetary transactions and nonmonetary account maintenance activities . The role involves processing, validating, and maintaining loan servicing transactions while ensuring accuracy, compliance, and SLA adherence.

Key Responsibilities

• Process monetary servicing activities including payments, payoff processing, reversals, refunds, short balances, and account adjustments.
• Handle nonmonetary servicing workflows such as account maintenance, freeze actions, account history updates, statement support, and regulatory servicing activities.
• Review and resolve transaction rejects, exceptions, and systemgenerated workflow queues .
• Perform validations related to payment postings, credit/debit corrections, wire transactions, fee waivers, and servicing reports .
• Ensure compliance with banking controls, audit requirements, data privacy, and servicing guidelines .
• Update servicing systems accurately and maintain proper documentation for all actions taken.
• Meet defined SLA, TAT, productivity, and quality benchmarks .
• Review alerts that are detected as potential fraud and identify suspicious patterns.
• Perform detailed verification of customer information including KYC documents, identity proof, address proof.
• Conduct end-to-end investigation of suspicious accounts.
• Analyze transaction patterns, account behavior, and linked profiles to detect fraud.
• Perform risk-based decisions by approving, rejecting, or escalating alerts as per procedures.
• Ensure adherence to SLA, quality, and compliance standards

Experience & Skills

• 1-2 years of experience in Consumer Lending / Loan Servicing operations .
• Good understanding of loan payments, account adjustments, and servicing workflows .
• Strong attention to detail and comfort working in highvolume transactional environments.
• Basic understanding of US banking servicing controls and compliance expectations .

Required Skills

• Basic understanding of banking/fraud operations (Disputes/Chargeback/Detection processes) or AML/KYC
• Good analytical and problem-solving skills.
• Working knowledge of MS office and banking systems.
• Good communication skills (written and verbal).
• Flexible working in US shift (rotational shift).

Preferred Background

• US Consumer Lending Servicing experience (Monetary and Non- monetary services)

Not Suitable Profiles

• Finance & Accounting (F&A)
• Accounts Payable / Accounts Receivable (AP / AR)
• Claims processing
• Fraud operations
• Generic insurance or pure accounting profiles

Documents to Carry:

• Carry a printout your updated resume.
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Pointers to note:

• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
• Original Government ID card is must for Security Clearance

Thanks & Regards,

Infosys Recruitment Team.