Vice President Delivery

Responsibilities

The Role

The VP of Delivery is the delivery backbone of Forsys. You are not just a project manager at scale — you are the strategic architect of how Forsys runs engagements: the governance model, the recovery playbook, the consulting standards, and the culture of accountability that makes clients renew and refer. You will own the health of the entire project portfolio and lead a team of Business Architects, Project Managers, and delivery leads who look to you as their compass.

This is a player-coach role. You will be in the details when it matters — escalating blockers, reframing scope, rebuilding trust with a client at risk — while simultaneously lifting the practice through mentorship, frameworks, and an AI-first consulting approach.

What You Will D

oPortfolio Governance & Project Healt

• hOwn the delivery health of all active Forsys engagements. Maintain a real-time view of project status — green, at-risk, or red — and ensure every at-risk engagement has a documented recovery path with clear owners and timelines
• .Define and enforce Forsys delivery standards across the portfolio, including milestone governance, risk escalation protocols, change management practices, and executive reporting cadences
• .Partner with engagement leads to conduct regular health checks and establish early warning systems before issues become client-visible

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Requirements / Specificatio

nsPractice Buildi

ngDevelop and maintain Forsys delivery playbooks, templates, and consulting frameworks. Build the institutional knowledge that makes every new engagement start stronger than the las

t.Hire, mentor, and develop Business Architects and Project Managers — building a bench of delivery talent who can grow into senior leadership role

s.
Experie

• nce10+ years in project leadership, program management, or Business Architecture within the Salesforce ecosystem — at a consulting firm, systems integrator, or large enterprise delivery organizati
• on.Proven track record managing complex, multi-workstream Salesforce implementations involving Sales Cloud, Commerce Cloud, Service Cloud, Revenue Cloud (CPQ), or Industry Clou
• ds.Experience managing multi-million dollar project portfolios with direct accountability for delivery outcomes, client satisfaction, and marg

in.Salesforce Dom

• ainDeep expertise in Salesforce Core is mandatory. You must be able to credibly advise development teams, challenge scope decisions, and guide architecture choic
• es.Experience with Salesforce CPQ / Revenue Cloud is strongly preferr
• ed.Familiarity with Salesforce Data Cloud, Agentforce, or Einstein AI features is a meaningful differentiat

or.AI Liter

• acyHands-on experience with at least one AI platform — Agentforce, Claude/Anthropic, OpenAI, or comparable — in a delivery or consulting conte
• xt.You understand how AI tools change the project lifecycle: accelerating discovery, automating documentation, enabling faster requirement validation, and surfacing delivery risks through pattern recogniti
• on.You don't need to be an AI engineer — but you need to be an informed, credible advocate who can lead teams through the transition to AI-augmented delive

ry.Leadership & Mind

• setExceptional communicator — equally comfortable presenting to a C-suite client as you are coaching a junior BA on stakeholder manageme
• nt.Outcome-obsessed. You measure success by whether clients achieve the business results they hired Forsys to deliver — not just whether the project closed on ti
• me.Structured thinker who can operate in ambiguity, build frameworks from first principles, and hold teams accountable without creating fe