| Job Description: |
Role Descriptions: System admin - Office 365 Admin
Skills: Office 365 Administration-L2
Experience Required: 6-8
Must-Have**
0365 Administration – Mail, Sharepoint, Teams, Onedrive
SN Responsibility of / Expectations from the Role
1 • Manage user provisioning, license assignment, and access controls
• Administer Exchange Online, SharePoint, Teams, and OneDrive settings
• Monitor service health, usage trends, and incident resolution
• Implement security policies, retention rules, and compliance configurations
• Provision, de-provision, and modify user mailboxes, distribution groups, and shared/resource mailboxes.
• Manage mailbox quotas, retention, archiving, and compliance policies.
• Configure and maintain send/receive connectors, transport rules, and hybrid Exchange integrations.
• Troubleshoot mail flow issues, including SMTP, routing, relay, and non-delivery reports (NDRs).
• Delegate mailbox access and permissions; manage archive mailboxes and storage quotas.
• Integrate Exchange with Active Directory; manage AAD Connect, Azure AD Sync, and federation.
• Define and implement retention and legal hold policies as per compliance requirements.
• Register applications in Entra ID and define access policies.
• Synchronize with on-premises Active Directory using Azure AD Connect.
• Create and manage conditional access policies; enforce MFA and device compliance.
• Monitor sign-in logs, policy impacts, and track authentication failures or blocked access.
• Manage multi-domain and multi-forest Active Directory environments.
• Provide monthly reporting on SLA compliance, incident trends, and user satisfaction.
• Create and Manage Site Collections, Subsites and Access Levels.
• Enforce Least-Privilege and Compliance-Based Access, Manage Guest/External User Access.
• Configure and Customize SharePoint Sites; Monitor Storage Quotas And Optimize Performance.
• Clean Up Unused/Obsolete Sites, Libraries, And Files, Archive Inactive Sites.
• Apply Messaging and Meeting Policies, Configure Teams Calling Policies.
• Integrate and Manage Teams Room Systems and Conferencing Devices.
• Monitor Teams Service Health; Troubleshoot Client Issues across Devices.
• Generate Reports on Site Usage, Storage, Access Audits and Compliance Status.
• Knowledge on Support single sign on using ADFS with MFA.
• Block spams mail, Blacklisted domain, and IP.
• Coordinating with Microsoft for resolving critical severity issues
• Creating PowerShell scripts as per requirement
• Audit Mailbox Permissions Regularly, Configure SPF, DKIM, and DMARC for All Domains.
• Monitor DMARC Reports for Spoofing Attempts; Validate TLS Enforcement for Secure Mail Flow. |
| Comments for Suppliers: |
In person Drive on 28th Feb 2026
Location/Venue: TCS Pioneer Building, ITPL (International Tech Park), Ground floor RMG breakout area,
Whitefield Main Road, Pattandur Agrahara,Bengaluru, Karnataka, 560066 |
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